About the company and the team at WB Infrastructure

WB Infrastructure is a plumbing and civil industry with core belief and values to build and maintain strong relationships with our clients and within our own team.

We are searching for someone who understands the true value of customer service, has good communication skills, and thrives working within a positive and motivated team.

The Candidate

To thrive in this role, you should bring the following skills and qualities:

- Meticulous attention to detail
- Ability to work independently and collaboratively
- Robust written and verbal communication skills
- Exceptional organizational abilities and prioritization skills

Your responsibilities will include:

- Answering and directing incoming calls, and taking messages
- Formatting documents for quotes and reports
- Efficiently managing and tracking all daily work orders
- Coordinating daily schedules and job allocations for field technicians to ensure efficient service delivery
- Liaising with field technicians, clients,



and supervisors to provide job updates and manage scheduling changes
- Monitoring job progress and ensuring work orders are completed accurately and on time
- Processing invoices and preparing necessary accompanying documents (photo images, reports, quotes, etc.)
- Providing backup support to our dedicated Admin Team

Benefits and perks:

- This is an on-going full time position, with long term opportunities for the right candidate:
- Full-time position offering stability and growth
- Convenient office location in close proximity to shops and cafes
- Immediate start to kick-start your career with us
- Enjoy a great office space that promotes productivity and comfort
- Competitive salary reflecting your skills and contributions
- Access to parking facilities
- Embrace a friendly and supportive team environment
- A company that highly values your input and ideas!

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📌 Administration & Customer Service (Queanbeyan)
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