Administration & Customer Service (Fixed-Term Contract)

Luv Bridal isn't just about dresses, it's about moments. We've been part of thousands of love stories across the globe, bringing fresh energy, modern style, and real connection to the bridal world. With roots in Australia and brides all over the world, we're known for modern designs, genuine service, and a team thats truly passionate about what we do… creating unforgettable moments for every kind of love story.

About the Role...

At Luv Bridal, our Retail Administration team plays a key role in supporting our showrooms and ensuring everything runs smoothly behind the scenes. In this fixed term contract role, you'll provide high-level administrative support, manage key processes and systems, and act as a central point of contact for our retail teams. If you're highly organised, detail-focused, and enjoy supporting a fast-paced retail environment, this role is for you.

Key Responsibilities...

- Provide high-level administrative support to our showroom teams
- Manage incoming calls and emails, responding to store queries promptly
- Create, process, and invoice sales orders
- Maintain accurate electronic records, perform data entry, and generate reports across two systems, ensuring efficiency and effectiveness.
- Support inventory allocation and order fulfilment
- Conduct monthly sales order audits and manage refund records
- Coordinate freight and travel bookings across the business
- Liaise with Purchasing on faulty items and order updates
- Manage banking tasks and administrative processes
- Coordinate store and office repair, maintenance, and stationery requests




- Follow up outstanding paperwork and internal requests

About you...

- Over 2 years' experience in administration or business support, keeping operations running like clockwork
- A highly organised, proactive admin professional who genuinely enjoys making sure everything runs smoothly behind the scenes
- Confident in handling administrative systems, data entry, reporting, and keeping records accurate and up to date
- Skilled at juggling multiple tasks and deadlines without missing a beat, thanks to strong attention to detail
- Excellent communicator, always ready to support and respond to queries from both the showroom and internal teams
- Proficient in Microsoft Office, with experience in retail systems such as Microsoft Dynamics or Shopify considered a plus

The advantages...

- Monday to Friday role, 9.00am - 5.00pm
- Experience the joy of contributing to every bride's story, quietly making magic happen behind the scenes
- Supportive and collaborative team culture across our showrooms and head office
- Work from our welcoming Head Office, where you'll enjoy free onsite parking and the option to bring your dog to work
- Employee discounts & rewards program with savings across retail, travel, entertainment and more

This is your opportunity to be part of something special - join our team that's head over heels for LUV and for creating magical bridal moments.

At Luv Bridal, we're committed to equal opportunities for everyone. We strive to ensure every applicant and employee feels supported and valued, and we're happy to make any reasonable adjustments to assist you during the recruitment process.

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📌 Administration & Customer Service (Fixed-Term Contract) (Queensland)
🏢 Luv Bridal
📍 Queensland