This role is responsible for overseeing the operational performance, health and safety compliance, injury management, and customer journey experience across multiple venues. This role ensures that each site consistently delivers a high standard of service and operational excellence, aligning with company values, policies, and strategic direction. A critical part of the role is supporting the successful opening of new venues by embedding strong leadership, systems, and standards from day one.

What are we looking for:-

- Operational Excellence Provide strategic operational leadership across all allocated venues, ensuring consistency in standards, execution and performance.
- Leadership Development Develop high-performing Venue Managers and leadership teams capable of delivering sustained business performance.
- Commercial Performance Support Venue Managers in achieving financial and operational targets across their portfolio.
- Health & Safety Risk Management Maintain a proactive safety culture across all venues while ensuring legislative compliance.
- Guest/Customer Experience & Brand Reputation Ensure every guest receives a consistent, high-quality experience.
- Maintenance & Asset Management Protect the company's investment in its venues by maintaining safe, clean and operationally efficient facilities.




- New Venue Openings and Integration Support the successful delivery of recent venues by establishing strong operational foundations from day one.

What we need from you?

- Bachelor's degree in Business Administration, or related field (or equivalent work experience)
- Demonstrated experience in event planning, process improvement, and team management
- Strong creative thinking and innovation skills
- Excellent interpersonal and communication abilities
- Proficiency in project management and coordination
- Attention to detail and ability to manage multiple tasks simultaneously
- Familiarity with child safety regulations and guidelines
- Proficiency in using software for project management and reporting
- Candidates must also have RSA, First Aid/CPR and a Working with Children Check (Blue Card) or ability to obtain one.

What is in it for you?

- Attractive salary packaging with bonus scheme inclusion
- Regular travel to venues located in Qld and NSW (future horizon to include VIC)
- Supportive executive team to coach and build your skill set
- Note: initial training for this role will be held at our Ipswich, QLD location for up to four (4) months

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📌 Regional Manager (Queensland)
🏢 Area 51 BNE
📍 Queensland