Company Description

Welcome to the adventure of a lifetime at the sensational Hotel Morris Sydney by Handwritten Collection.

Accor, a world-leading hospitality group, manages this beautiful boutique hotel and proudly welcomed Hotel Morris as one of Australia's first Handwritten Collection hotels. This global portfolio of bespoke, design-led properties celebrates individuality, with each hotel showcasing its own unique personality, local character and the passion of the people who bring it to life.

Housed within a striking Italian Renaissance building with elegant Art Deco influences, Hotel Morris has found new life as an evocative wine bar and intimate 82-room boutique hotel. At its heart is Bar Morris, a vibrant destination celebrating Australian and Italian wines alongside genuine hospitality and memorable guest experiences.

Are you ready to take the reins as an Assistant Manager and become a vital part of our extraordinary journey? Since opening our doors in 2023, Hotel Morris has quickly established itself as one of Sydney's most exciting boutique hotels, earning exceptional guest reviews and building a reputation for warm, thoughtful hospitality.

Picture yourself leading from the front in a unique boutique environment where no two days are the same. This is a hands‑on leadership role where you'll support your team, delight our guests and help shape the continued success of Hotel Morris.

About the Role

Reporting to the Operations Manager, you'll play a key role in the day-to-day operation of Hotel Morris.

As Assistant Manager, you'll lead by example across all areas of the hotel including Front Office, Bar Morris, Breakfast service and Housekeeping. One moment you'll be welcoming VIP guests, the next you'll be supporting breakfast service, assisting behind the bar during a busy evening or coaching the team to deliver exceptional service.





Whether you're an experienced Front Office professional wanting to build your Food & Beverage leadership skills, or a passionate Food & Beverage leader looking to expand into Front Office and hotel operations, this role is designed to help you become a well‑rounded hotel leader. You'll be supported by an experienced leadership team while gaining exposure across every aspect of a boutique hotel operation.

About You

We're looking for someone who genuinely loves hospitality and enjoys leading from the front.

You'll ideally bring:

- Previous leadership experience within a hotel, premium restaurant or hospitality environment.
- A passion for creating memorable guest experiences.
- A hands‑on leadership style with the confidence to support multiple departments.
- Excellent communication and interpersonal skills.
- Strong organisational skills and attention to detail.
- Experience using Opera Cloud and Microsoft Office (preferred).
- RSA and First Aid Certificates.
- A high standard of personal presentation.
- Flexibility to work a rotating roster including weekends and public holidays.

Key Responsibilities

Guest Experience

- Deliver exceptional guest experiences from arrival through to departure.
- Welcome VIP guests and personally manage special requests.
- Anticipate guest needs and ensure every interaction reflects our boutique hospitality standards.
- Resolve guest concerns confidently and professionally, ensuring positive outcomes.
- Build genuine relationships with guests to create memorable stays and encourage loyalty.

Food & Beverage

- Lead the daily operation of Bar Morris and Breakfast service.




- Support the team during busy service periods by working alongside them on the floor.
- Maintain exceptional food, beverage and service standards.
- Drive food and beverage sales through product knowledge and personalised recommendations.
- Ensure RSA, food safety and cleanliness standards are consistently maintained.

Hotel Operations

- Coordinate daily operations across Front Office, Food & Beverage and Housekeeping.
- Review arrival lists and anticipate guest requirements.
- Maintain strong communication between departments to ensure seamless guest experiences.
- Conduct daily shift briefings and ensure effective handovers.
- Work closely with Housekeeping and Maintenance to ensure rooms and public areas meet brand standards.
- Assist with Night Audit when operationally required.
- Manage emergency situations, conduct incident reporting and act as Fire Warden when required.
- Support payroll, rostering and administrative tasks alongside the Operations Manager.
- Coach, train and develop team members across multiple departments.
- Maintain a high level of knowledge of hotel facilities, room types, local attractions and current hotel activities.

Why Join Hotel Morris?

Hotel Morris is an intimate boutique hotel where every team member makes a genuine impact.

You’ll join a close‑knitted team that supports one another, celebrates success together and believes hospitality should be both qualified and enjoyable.

As part of the Accor family, you’ll also have access to industry‑leading training, development opportunities and the chance to build your career across one of the world’s largest hospitality groups.

If you’re looking for a leadership role where you can genuinely influence the guest experience, broaden your operational experience and help shape the future of one of Sydney’s most exciting boutique hotels, we’d love to hear from you.

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📌 Assistant Manager (New South Wales)
🏢 Handwritten Collection
📍 New South Wales