About Us
At Skills Generation (RTO 41008), we’re passionate about delivering high-quality vocational education that meets the needs of both learners and industry. Based in beautiful Maroochydore on the Sunshine Coast, we offer nationally recognised qualifications in Community Services, Aviation, IT, and Animal Care. As a Skills Assure Supplier, we’re proud to be a trusted training partner for students and employers across Queensland.
We’re now seeking a Senior Administration Officer to oversee the administration of our traineeship and student placement activities.
About the Role
As the Senior Administration Officer – Traineeships and Placement, you will take primary responsibility for coordinating traineeship administration and student placement arrangements.
You will work closely with students, employers, host organisations, trainers and other stakeholders to ensure documentation is complete, communication is clear and each student receives the support they need throughout their traineeship or placement.
This role would suit an experienced senior administrator who is confident managing competing priorities, building positive stakeholder relationships and overseeing detailed administrative processes.
What You’ll Bring:
- Confidence communicating with students, employers and external stakeholders
- Strong attention to detail and recordkeeping skills
- The ability to follow established processes while identifying opportunities for improvement
- Excellent customer service skills and a collaborative mindset
- Strong technology skills and ability to learn new systems
- The ability to work both independently and as part of a collaborative team
- Experience with aXcelerate, Student Convert, and Google Suite (advantageous)
What your day-to-day will look like:
- Coordinating traineeship administration from commencement through to completion
- Coordinating student placement arrangements with host organisations
- Confirming placement requirements, availability, documentation and commencement details
- Maintaining accurate student, employer, traineeship and placement records
- Developing and maintaining effective administrative systems, registers and workflows
- Streamlining processes and improving service delivery
- Contributing to continuous improvement across the RTO
- Being the team member others can rely on and enjoy working with!
Why Join Skills Generation?
- Friendly, welcoming team where collaboration and creativity are encouraged
- Work with experienced professionals and grow your knowledge
- Career development opportunities in a responsive and cutting-edge RTO
- Be part of an organisation that’s truly making a difference