Join a Global Medical Device Manufacturer at the forefront of infection prevention technology. Working within the Quality team, you'll play a key role in analysing customer and product data, identifying trends, supporting complaint management activities and helping ensure ongoing regulatory compliance.
This is an excellent opportunity for someone with strong analytical skills who enjoys working with data, communicating findings and collaborating with stakeholders across the business.
Reporting to the Quality Operations & Post Market Surveillance Manager, you'll join a supportive team with full training and handover provided.
Duties:
- Analyse and interpret post-market and complaint data
- Identify trends, adverse events and out-of-trend results
- Manage and maintain complaint records within internal systems
- Support complaint investigations and adverse event reporting
- Prepare reports, presentations and data summaries for stakeholders
- Present findings to local and international teams
- Participate in weekly data review meetings
- Follow SOPs, work instructions and quality processes
- Collaborate with Quality, Regulatory,
Engineering and Technical Services teams
Skills & Experience:
- Degree in Science, Engineering, Pharmaceutical Science or a related discipline
- Experience within the medical device, pharmaceutical or another ISO-regulated workplace is advantageous
- Strong Excel skills; experience with large datasets and Pivot Tables (highly regarded)
- Experience analysing data and identifying trends
- Excellent communication and presentation skills
- High attention to detail and strong organisational skills
- Ability to work independently and manage competing priorities
- Understanding of ISO standards and GMP processes (highly regarded)
- Experience with Power BI, Tableau or similar tools (highly regarded)
Culture & Benefits:
- Training and handover provided
- Supportive, collaborative technical team
- Exposure to a global medical device organisation
- Opportunity to develop experience in Post Market Surveillance, Complaint Handling and Data Analytics
- Potential for longer-term opportunities