KNC is a leading aged care provider and is committed to the provisions of community services in a fair, equitable and inclusive manner to all eligible residents within the local area. KNC provide a range of services in the community that support individuals to remain living at home independently. KNC is a growing organisation and there is room for advancement. Full time or part time positions available.
Position Overview:
Within the framework of the KNC’s philosophy and objectives, community staff will work with the Centre Manager and coordinators to co-ordinate the delivery of community support to people and carers of such people, who because of their frailty, age or disabilities are at risk of moving prematurely into residential care
Duties:
- Accept and schedule client bookings with accuracy and in a timely manner.
- Liaise with clients who have complex care needs and their families, as well as carers, volunteers, staff and service providers.
- Accurately enter shifts and changes into our database.
- Engage the right number of people, with the right skillset and qualifications, to work at the right time and geographical location.
- Rapidly respond to reschedule cover of unplanned staff and volunteer availability.
- Have a calm disposition to juggle multiple rosters at once
- Hybrid work options, with three days in the office and two days working from home
What we’re looking for:
- Holds a Certificate IV in Ageing Support or above
- 2+ years' experience in a coordination role, preferably in the community healthcare sector
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders
- A background in working with clients who have complex needs
- A deep understanding of best practices in client-centred care
- Exceptional problem-solving and decision-making abilities
- Commitment to upholding ethical standards and providing compassionate care
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📌 Complex Needs Care Service Coordinator/Scheduler (Ku-ring-gai Council)
🏢 Ku-Ring-Gai Neighbourhood Centre Ltd (KNC)
📍 Ku-ring-gai Council
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