We're recruiting a Device replacement officer to join a Queensland Government ICT team responsible for supporting enterprise desktop environments, hardware lifecycle activities and end user device replacement.
This hands on role involves deploying and supporting desktop and mobile devices, assisting users through device replacements, troubleshooting hardware and software issues, and helping deliver reliable ICT support services across the organisation.
Responsibilities
- Deploy, install and replace desktop and mobile devices
- Install, configure and support Windows operating systems and Microsoft 365
- Troubleshoot hardware, software and device related issues
- Support operating system deployments and device imagingProvide desktop support and technical assistance to end users
- Work within an ITIL based support environment
- Travel to sites across Queensland when required
Experience Required
- Desktop Support, ICT Support or EUC experience within a large enterprise environment
- Experience supporting Windows operating systems and Microsoft 365
- Desktop and laptop hardware support experience
- Operating system deployment or device imaging experience highly regarded
- Knowledge of TCP/IP, LAN and WAN fundamentals
- Experience working within an ITIL based support setting
- Experience supporting enterprise ICT environments
What's on Offer
- Large Queensland Government ICT environment
- Competitive hourly market rates
- Contract through until 24 December 2026 with potential to extend
If you're an experienced Desktop Support professional looking for your next contract, we'd love to hear from you.
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📌 Desktop support (Brisbane)
🏢 Lime Recruitment
📍 Brisbane
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