The Fullerton Hotel Sydney – Sydney CBD NSW

The Fullerton Hotels and Resorts is a leading luxury hotel group with two award-winning properties in Singapore and one in Hong Kong, aside from our brilliant Sydney property.

The Fullerton Hotel Sydney is a deluxe hotel set in the heart of Sydney's fashion and finance district. Part of the redevelopment of Sydney's historic General Post Office on Martin Place, The Fullerton Hotel Sydney is situated in the most prestigious address in Sydney, with anything and everything you may need at your doorstep.

Uniquely combining Sydney's original General Post Office building with a modern 31-storey tower, the hotel has 416 rooms and suites.The hotel offers impressive event and banquet facilities featuring a flexible and sophisticated pillar free hotel ballroom as well as our heritage ballroom and eight smaller function spaces.

About the roles:

Make a difference and contribute to the overall business objectives of the hotel by effectively supervisingthe front office team of the hotel. As a Supervisor, you will work closely with operational management in assisting the Front Office Manager, Assistant Front Office Manager and Duty Managers with the management of the Front Office.

Seize the chance to shape the future of our team! As a Supervisor, you will be entrusted with the rewarding responsibility of being our designated mentor and trainer, fostering excellence in every individual that joins our team.

Trains staff, directs, resolves issues/problems and coach and counsel the front desk team members to ensure a quality operation and service standards are adhered to.

Maintains a friendly, cheerful, and courteous demeanor at all times.





The successful candidate must have:

Full working rights in Australia

A current NSW First Aid certificate or a willingness to obtain one

The availability to work a variety of shifts over a seven-day rotating roster

Outstanding written and verbal communication skills

A proven track record in delivering exceptionalcustomer service with a luxury hotel brand.

Availability to work a rotational roster.

Previous experience as a Manager on Duty and Front Office Supervisor in alarge luxuryhotel preferred.

Opera PMS experience preferred.

To demonstrate a high level of planning and organisational skills.

A willingness to help supervise the Executive Club Lounge if required.

Experience with hotel emergency procedures.

An impeccable level of corporate personal presentation.

Benefits: you'll enjoy working at The Fullerton Hotel Sydney

Along with mentoring and support from an experienced Directors and Managers, you will enjoy:

Competitive compensation package

Chance to work in a fast-paced and dynamic environment

Staff lunch provided daily

Enjoy discounts at our F&B; outlets in the hotel

Employee discounts at our sister hotels and across our partner hotels to enjoy all over the world

Paid birthdays leave with gift vouchers (after passing probation)

Uniform and uniform maintenance provided

We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Note: Reference checks is a mandatory requirement if you were selected to interview stage.

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📌 Front Office Supervisor (New South Wales)
🏢 The Fullerton Hotel Sydney
📍 New South Wales