We're seeking a proactive and detail-focused Safety/RTW Coordinator to join our national Safety function. This role is central to WHS, coordinating and supporting end-to-end Incident and Injury Management ensuring Zoom remains compliant across NSW.

You'll work closely with multiple Zoom branches, a range of host clients, insurers and external Rehab providers to coordinate and manage positive outcomes for all stakeholders. It's a role with real variety, meaningful impact, and interaction with various stakeholders.

If you enjoy coordinating processes in a energetic and ever-changing environment, helping workers through the RTW process, assisting internal teams and thrive in a fast-paced environment, where professionalism and a sense of humour comfortably coexist, you'll settle in well.

Key Responsibilities

- Liaise with internal and external stakeholders and employees on a range of safety and RTW related matters.
- Accurate incident reporting and investigation.
- Liaise with injured workers, treating providers, case managers and internal teams.
- Attending GP appointments.
- Provide guidance and light training to branches (occasional regional and interstate travel required may be available).




- Support early intervention and promote safe, sustainable return-to-work outcomes.
- Identify opportunities for process and system improvements.
- Site inspections in Zoom branches and host client sites.
- Compliance management

About You

- Experience in RTW coordination and safety including compliance and site inspections.
- Clear, confident communication skills and the ability to navigate sensitive situations.
- Strong level of resilience.
- Strong relationship building skills.
- High attention to detail and strong administrative capability.
- Organised, solutions-focused and comfortable working independently.
- Relevant RTW or safety qualifications are desirable.

What You Can Expect

- Exposure to teams and stakeholders across NSW
- Exposure to a vast range of host sites across multiple industries
- A role with genuine impact on people's recovery and experience.
- Opportunities to develop your technical and operational skills.
- A work setting that values professionalism and good humour in equal measure.

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📌 Safety/RTW Coordinator (Blacktown)
🏢 Zoom Recruitment
📍 Blacktown