We are looking for a competent individual to fill the role of a Service/Installer Assistant on a permanent, full-time basis. Working out of our Hobart office, the successful incumbent will need to possess the following;
Duties
- Maintain a friendly, co-operative, customer-focused attitude at all times with emphasis on portraying willingness to help
- Ensure that the quality of service and installation meets the company’s required standards as defined
- Assist the installers in their responsibility for prompt follow-through of customer feed-back on all service or installation issues that fall into the scope of this role
- Advise Management of any customer complaints
- Assist installers in carrying out high quality installations in a qualified and safe manner whilst being courteous and polite at all times
- Project Adjustment on site if needed, communicate the adjustments to the branch
- Follow all WH&S; guidelines and procedures and inform HR of any hazards or incidents relating to your duties and your own safety
- On completion of job ensure work area is left in a clean and tidy manner as was on arrival
- Avoid damage to products where possible. Advise the branch immediately of any accidents or damage to any persons or property
- Perform other reasonable duties as required by your manager.
Requirements
- Have a level of skill commensurate with 3 to 5 years of Industry experience.
- Hold a current valid driver’s license
- Requires strong technical and problem solving skills, and setting of priorities.
- Required to exercise good time management
- Requires interpersonal skills
- Should possess sound coordination and communication skills,
- Computer skills are essential.