Middle Green Sports is seeking an experienced General Manager to lead operations at our Greenbank, QLD location. This is a full time position where you will be responsible for the strategic direction, day-to-day operations, and overall performance of the facility. As General Manager, you will oversee all aspects of the business, from staff management and customer service to financial performance and facility maintenance. This role is pivotal in delivering exceptional experiences to our members and guests whilst ensuring the business achieves its objectives and maintains profitability.

Key responsibilities

Overseeing all operational aspects of the facility, ensuring smooth day-to-day functioning and adherence to company standards

Managing and developing the team, including recruitment, training, performance management, and fostering a positive workplace culture

Setting and monitoring financial targets, managing budgets, and driving revenue growth through strategic initiatives

Ensuring outstanding customer service standards are maintained and responding to member feedback and concerns

Maintaining the facility to the highest standards, managing maintenance schedules and coordinating repairs

Developing and implementing marketing strategies to attract and retain members

Ensuring compliance with all relevant health, safety, and regulatory requirements

Building and maintaining strong relationships with members, staff, and stakeholders

Analysing business performance metrics and implementing continuous improvement strategies

Representing Middle Green Sports in the local community and building brand awareness

What we're looking for

Proven experience in a General Management role, preferably within the hospitality service industry





Strong leadership and people management skills with the ability to motivate and develop teams

Demonstrated financial acumen and experience in budget management, P&L; responsibility, and revenue optimisation

Excellent customer service orientation and proven ability to build member loyalty

Strong organisational and problem-solving skills with the ability to manage multiple priorities

Knowledge of health, safety, and compliance regulations relevant to hospitality, sports and leisure facilities.

Excellent communication and interpersonal skills

Experience in marketing and business development strategies

Proficiency with management software and reporting systems

A passion for hospitality and commitment to delivering exceptional experiences

Ideally, qualifications or experience in business management, hospitality management, or a related field

Must have -RSA, RSG, RMLV, Approved Managers License, CLO, Gaming Nominee, Food Safety Supervisor certificate or willing to obtain.

What we offer

Middle Green Sports is committed to supporting the success and wellbeing of our team. We offer a competitive salary package commensurate with experience. You will be part of a dynamic organisation that values innovation, teamwork, and excellence. We are committed to creating an inclusive workplace and welcome applications from candidates of all backgrounds.

About us

Middle Green Sports is a leading Licensed premise dedicated to providing outstanding services and experiences to our members and guests. Our Licensed premise offers 150 seats for dining with a great menu, 30 gaming machines, keno and a bar. We pride ourselves on maintaining high standards of service, safety, and member satisfaction. At Middle Green Sports, we believe in investing in our people, our facilities, and our community.

#J-18808-Ljbffr

📌 General Manager (Logan)
🏢 Middle Green Sports
📍 Logan