Parental Leave contract – 12 month fixed term

Full time position

Are you a highly organised people person who thrives on juggling priorities, solving problems, and keeping things running smoothly behind the scenes? Do you enjoy working in a fast-paced environment where your attention to detail makes a real difference to children, families, and educators every day?

YWCA Canberra is looking for a Children’s Services Roster Clerk to join our dynamic School Age Care team. This is an exciting opportunity to play a vital role in supporting our services by coordinating staffing and ensuring our programs are resourced with qualified, passionate educators.

Why Join YWCA Canberra?

At YWCA Canberra, we’re committed to empowering children, families, and communities through high-quality education and care services. As part of our Children’s Services team, you’ll work alongside dedicated professionals who are passionate about making a positive impact every day.

This role is perfect for someone who enjoys building relationships, coordinating people and resources, and finding solutions in a busy operational environment.

About the Role

Reporting to the Director of School Age Care, the Children’s Services Roster Clerk is responsible for the development, maintenance, and communication of rosters across our 14 School Age Care sites and School Holiday Programs, supporting rostering for approximately 150 staff.

You’ll be the key contact for staffing coordination, ensuring services are appropriately staffed with qualified educators while supporting a range of administrative and recruitment activities.

Key Responsibilities

- Develop, maintain, and communicate rosters for 14 School Age Care sites and School Holiday Programs, coordinating rostering requirements for approximately 150 staff.
- Source and roster educators with the appropriate qualifications to meet National Quality Framework requirements.
- Manage educator leave requests and staffing changes.
- Review and approve timesheets against rosters and submit for payroll processing.
- Verify educator qualifications and ensure compliance requirements are met before rostering staff into qualified positions.




- Support recruitment activities, including phone screening, interviews, and reference checks.
- Maintain and update the NQAITS Educator Worker Register to reflect staffing movements across services.
- Provide a paid on-call service each weekday and Sunday evening to support staffing needs.
- Assist the Children’s Services Quality Support Team with general administration and coordination tasks.

About You

You are highly organised, proactive, and thrive in a role where no two days are the same. You can confidently manage competing priorities, communicate effectively with a variety of stakeholders, and have a knack for finding solutions when unexpected changes arise.

The right person will have

- Excellent organisational skills and exceptional attention to detail.
- Strong written and verbal communication skills.
- Confidence using Microsoft Office Suite and Outlook, with the ability to quickly learn recent systems and software.
- A collaborative approach and the ability to work effectively within a high-performing team.
- Strong decision-making and problem-solving abilities.
- The ability to work under pressure and meet tight deadlines.

Qualifications & Experience

- Current Working with Vulnerable People (WWVP) Registration.
- Current National Police Check.
- Current Driver’s Licence.
- Australian citizenship or unrestricted rights to work in Australia.
- Solid communication, decision-making, and administrative skills.
- Qualification in Early Childhood Education and Care, or willingness to undertake study.
- Current First Aid Certificate, or willingness to obtain.
- Experience working within the Children’s Services sector.
- Understanding of educator qualification requirements and regulatory compliance.




- Knowledge of or experience working with rostering, workforce planning, or education and care environments.

WWVP Requirements

All YWCA Canberra employees are required to hold and maintain a valid Working with Vulnerable People (WWVP) registration for the duration of their employment. We operate under a strict ‘No card, no start’ policy, meaning this clearance must be obtained prior to commencing in any role.

What’s in it for you?

Working at YWCA Canberra offers more than just a pay cheque. Here, you’ll find a job with real purpose, where your efforts directly contribute to improving lives in our community. Whether you’re involved in early childhood education, housing support, or any of our other programmes, you’ll see the tangible results of your work.

YWCA Canberra offers:

- Flexible working options to support work-life balance including a 9-day fortnight, 4 day compressed work week and varied working hours to accommodate work-life balance.
- Opportunities for career development and further study through our in-house registered training organisation.
- Salary packagingoptions that canimprove your take-home pay by $5K annually
- Generous parental leave entitlements, 3 days extra paid annual leave between Christmas and New Year, annual flu vaccinations.
- Access to Employee Assistance Program for guidance and counselling

Join Canberra’sONLYEmployer of Choice for Gender Equality (WGEA).

Applications close on 7 August 2026

Make a difference with us.

YWCA Canberra reserves the right to close this role early if a suitable candidate is found prior to the closing date.

YWCA Canberra is committed to the safety of children and young people. As such, successful applicants will be required to participate fully in all child protection risk management recruitment processes and ongoing character checking and assessment processes.

YWCA Canberra is an equal opportunity employer. People from diverse backgrounds and with diverse life experiences are encouraged to apply. We specifically encourage Aboriginal and Torres Strait Islander people to apply.

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📌 Children’s Services Roster Clerk (Canberra)
🏢 Ywca Canberra
📍 Canberra