ConferenceNational is a growing industry leader providing a range of meetings and events services and solutions including event management, event technology, secure online registration systems and conference and accommodation management. Our energetic and driven boutique team have a strong focus on delivering a high level of service to both new and existing clients, many of whom have been with us for more than 10 years.

About the role

This Accommodation Coordinator role is suitable for a dynamic and focused individual who is a strong communicator, good with systems and quick to learn. It’s a brilliant way to get your foot in the door for an exciting future career in the events and conference industry.

Candidates with experience in Hospitality and/or the Travel industry are strongly encouraged to apply.

As the Accommodation Coordinator you will assist the Accommodation and Technology Services Director build and manage online delegate accommodation and registration booking forms for conferences and events and assisting conference delegates with accommodation enquiries.

This is a 5 day a week part-time, school hours role based in Wollongong, NSW. We would also consider full time as well.

Role Responsibilities

- Provides support, including administration support, to theAccommodation and Technology Services Director




- Takes accommodation and registration calls within a help desk setting
- Builds and manages online delegate registration and accommodation booking forms via online software
- Manages group contracts, including attrition and release terms
- Manages and reconciles group rooming lists pre and post conference
- Generates invoices, assists with following up payment and reports on outstanding invoices
- Assists with ad hoc tasks and administration
- At least 2 years hotel reservations and/or travel agency experience
- Degree in hospitality, travel or event management
- Genuine interest in learning new skills and systems
- Excellent customer service, telephone etiquette and verbal and written communication skills
- Good computer and systems skills in,
- Microsoft office suite,
- online group booking systems in hotels/airlines/conferences
- Well organised individual with good admin skills, a great eye for detail and the ability to calmly manage multiple priorities
- A team player with a can-do attitude who shows initiative and takes steps to resolve challenges that arise

This is a great opportunity to join a boutique and growing team of events professionals and give flight to your career in the events industry! Hybrid working is an option for the right candidate who lives outside the Wollongong area.

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📌 Accommodation Coordinator (Wollongong)
🏢 Conference National
📍 Wollongong