We’re seeking an experienced, highly organised professional to provide claims, invoicing and project support-based role across our operations.

This position will be a permanent full-time role and is ideal for someone with a background in invoicing, reconciliations, purchase orders and high‑volume administration, preferably with project-based experience.

You’ll thrive in this role if you’re organised, adaptable and confident managing multiple priorities in a fast‑paced environment. Strong attention to detail, the ability to follow tasks through to completion, and comfort working with large volumes of information and communication are essential.

Key Accountabilities

Claims & Administration:

- Prepare, submit and reconcile project claims and invoices in line with client requirements and contractual timeframes
- Manage high‑volume email correspondence and maintain organised project documentation
- Monitor client portals to obtain POs, approvals and supporting documentation
- Track claim progress, outstanding information and follow‑up actions to ensure timely processing
- Investigate and resolve discrepancies across invoices, timesheets, POs and project documentation
- Support allocation tracking and review project information to ensure accurate claims processing
- Maintain accurate records, correspondence and supporting documentation
- Support payroll inputs, including review and submission of timesheets




- Assist with accounts administration including invoicing, reconciliations and debtor support
- Review remittance advices and allocate payments accurately
- Investigate short or missing payments and resolve discrepancies promptly
- Work closely with operational teams to ensure all required documentation is complete and accurate
- Provide general administrative support across the wider team

Stakeholder Management:

- Liaise with clients, project teams, subcontractors and internal stakeholders to progress claims and administration activities
- Build strong working relationships across operations, finance and administration
- Proactively follow up outstanding information and escalates issues where required

Skills & Experience Required:

- 2–5 years’ experience in claims, project support or accounts
- Experience in construction, mining, industrial, scaffolding or infrastructure environments (highly regarded)
- Strong background in invoicing, reconciliations, purchase orders and client portals
- Intermediate Excel skills and confidence managing large data volumes
- Excellent organisational and time management skills
- High attention to detail with the ability to identify and resolve discrepancies
- Robust communication skills and ability to build effective stakeholder relationships
- Ability to work with urgency and take ownership of tasks through to completion

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📌 Contract Administrator (New South Wales)
🏢 Caledonia Group
📍 New South Wales