Accelerate Automotive is a family-owned European vehicle specialist, specialising in BMW, Mercedes-Benz, Audi, VW, and Porsche. 20+ years in the game. Small team, big reputation.
We are looking for a Service Advisor who owns the customer experience from first call to keys back in hand.
The role:
- Run the front of house - bookings, quoting, updates, follow-ups
- Translate what the techs find into plain English for customers
- Keep the workshop schedule moving
- Handle invoicing, parts and admin
- Build the kind of relationships that bring people back
You:
- Customer-facing automotive experience (or responsible hunger to learn)
- Organised, fast on your feet, good under pressure
- Comfortable with tech and workshop systemsStrong admin skills - detail-oriented and nothing slips through the cracks
- Current driver's licence
The perks:
- 3-day weekends, every week
- Specialist European workshop - not oil changes and tyre rotations
- Training and development opportunities
- A team that actually likes working together
Applicants must have current Australian work rights.