Office Administrator + Sales Support | Food Distribution | Prestons

Viking Imports is a family owned specialty food importer, distributor and 3PL solutions provider. We supply premium products to Australia’s leading independent retailers, health food stores, specialty deli’s and major supermarket chains. Some of our best sellers are frozen wild blueberries, organic goat feta and Swedish crispbreads! Having been in operation for over 30 years, the next family generation are looking to substantially ramp the business up with your help in boosting our sales administration.

The Role

This all-rounder admin role will focus on supporting our on-road sales reps and warehouse administration. You will work in our new offices in Prestons and be responsible for a wide variety of admin, customer support via phone and email, and sales processing.

Overall your responsibilities include:

Sales Support: Processing sales orders and liaising with drivers to ensure prompt stock delivery

Relationship Management: Maintaining and developing strong customer relationships, complaint resolution and helping our customers feel valued and understood

General Administration: Data entry, purchase management, scanning, debt collection support and accounts receivable support

Logistics & Stock Management: Managing stock in VIC and QLD warehouses, end of month invoicing, reconciliation and making stock adjustments.

Sales Administration: Sales follow ups, managing customers in our CRM, Opmetrix, new customer search and taking orders

Customer Service:



Supporting our customers with general enquiries, pricing and invoices via phone and email

Reporting: Prepping for weekly and monthly sales meetings

Continuous Improvement: Offering ideas of better ways to do things and promptly implementing adjustments

What you bring to the table

You have common sense, a high attention to detail and thrive on improving processes.

Additionally, you will bring:

Warehouse admin or sales support experience, ideally in the food industry

Strong administration experience and Microsoft (Excel, Outlook, PowerPoint) skills

Solid and friendly phone and email-based communication

A down to earth, friendly, easy to get along with approach

General accounting knowledge

Proficiency in the use of CRM and Warehouse Management Systems

Process driven with a high level of organisation

Creative thinking and excellent attention to detail

A love of food!

What we provide

In this role, you will enjoy a brand-new office with on-site parking and lovely team to work alongside. We’re a long-established business and work with both big household named brands and smaller players which will keep your day varied but stable. In the office, we all love trying new foods and you’ll get to try samples of new products all the time with us, yum! Plus, we have a glorious big barista coffee machine for you to use whenever you want.

Hours: 8:00 AM - 4:00 PM-ish or 7:00AM – 3:00PM-ish, Monday to Friday

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📌 Office Administrator + Sales Support | Food Distribution | Prestons (New South Wales)
🏢 Viking Imports
📍 New South Wales