Client Engagement Representative
(Internal Sales/Office-based)
Honeycomb Promotional Marketing Agency

Sales and Client Relationship Role in Thornleigh NSW

Flexible hours for the right candidate.

Could suit a sales dynamo needing school hours flexibility

At Honeycomb Agency, we don't just sell promotional products.

We find the perfect product, the best branding options and the most hassle-free way for our clients to order, whether it’s event merchandise, uniforms, onboarding packs for clients or staff, corporate gifts - or an onsite activation to wow and delight at their next event!

For over 22 years, Honeycomb has partnered with some of Australia's leading brands to deliver creative merchandise programs, live activations, branded experiences, and events that engage, excite, and leave a lasting impression.

We are not a "catalogue sales" business, though this is definitely a sales role!
We are creative thinkers, relationship builders, strategic problem solvers, and experience creators.

And now, we're looking for a creative, energetic and driven Client Engagement Representative to join our growing team.

The Role

This is the ideal role for a people person and problem-solver. You will establish, build and grow relationships with clients primarily over the phone but often in virtual presentation meetings and occasionally, onsite at events. Your role is sales, but you need to be creative in order to think of solutions that will help our clients to achieve their goals and genuinely make an impact.

If you love:

- building strong client relationships

- thinking creatively to bring ideas to life

- making calls and hosting virtual meetings





- working in a fast-paced environment, and

- being surrounded by passionate people…

Then this could be the perfect role for you.

What You'll Be Doing:
Client Relationships & Growth

- Build strong long-term relationships with key client accounts

- Grow your client list and introduce new services to existing clients

- Become a trusted advisor and go-to partner for your clients

- Lead client communication, meetings, presentations, and project discussions

- Identify opportunities to grow accounts and create additional value

- Deliver exceptional service and ensure every client experience feels exciting, seamless, and supported

Creative Solution Selling

- Interpret client briefs and develop creative solutions

- Present merchandise, activation, and product campaign ideas tailored to client goals

- Research trends, products, and innovative concepts

- Work collaboratively with internal teams and suppliers to bring ideas to life

- Prepare engaging proposals and presentations

- Manage timelines, budgets, expectations, and project outcomes

Collaboration & Leadership

- Work closely with both onshore and offshore support teams

- Contribute to Honeycomb's collaborative, energetic culture

- Mentor and support team members were needed





- Participate in brainstorming sessions, strategy discussions, and future growth planning

What We're Looking For

We're looking for someone who is:

- A natural relationship builder,

- Not afraid to make a high volume of calls to make new connections

- Commercially minded and solutions-focused

- Creative, proactive, and highly organised

- Confident communicating with stakeholders at all levels

- Comfortable juggling multiple projects and priorities

- Passionate about delivering outstanding client experiences

Ideally, You'll Have:

- 2+ years experience in business development, account management, client services, sales or a similar client-facing role.

- Experience growing and managing client relationships

- Strong presentation and communication skills

- Excellent organisational skills and attention to detail

- Intermediate skills with CRM systems, Google Workspace, and project management tools

- Experience within promotional products, branded merchandise, uniform programs, activations, events, or a creative agency setting (strongly preferred)

Why Join Honeycomb?

- Work with an award-winning creative agency

- Be involved in exciting campaigns, activations, and events

- Work with some of Australia's leading brands

- Join a passionate, supportive, and cooperative team

- Fast-paced environment where creativity and ideas are encouraged

- A business culture built around positivity, innovation, relationships, and giving things a go

www.honeycombagency.com.au

Competitive base salary based on experience + uncapped commission structure

#J-18808-Ljbffr

📌 Client Engagement Representative (Hornsby Shire)
🏢 seek.com.au
📍 Hornsby Shire