Martin & Pleasance is a leading Australian natural medicine company based in Port Melbourne, Victoria. With a strong reputation built on quality, innovation, and integrity, our products are widely distributed across pharmacies and health food stores throughout Australia and New Zealand, as well as international markets including the UK, US, Canada, and Asia.

Our portfolio includes trusted and well‑known brands such as Rest & Quiet, Harmony, Schuessler Tissue Salts, Organic Formulations, and Vital All-in-One.

Who we are looking for

We are seeking a detail‑focused QA Documentation Officer to join our Quality team at our Loganholme manufacturing facility.

This is a hands‑on quality role with a primary focus on supporting and performing finished product release activities, particularly for therapeutic goods. The role also supports controlled documentation, packaging specifications, artwork/label control, master packaging documents, batch documentation and quality‑system records.

Reporting to the QA Manager, you will help ensure that finished products are reviewed and released in accordance with applicable TGA, GMP, ACO and internal quality requirements.

What you'll be doing

- Review batch documentation, packaging information, specifications, labels, artwork and related quality records prior to approval and release.
- Identify and elevate issues that may affect product release, including documentation discrepancies, incorrect or obsolete packaging information, unresolved deviations, non‑conformances, OOS results, complaints or change controls.
- Prepare, update, issue, supersede and obsolete controlled documents, including master documents, packaging specifications, SOPs, forms and registers.
- Update packaging batch document templates to reflect current approved packaging,



labelling and artwork requirements.
- Create and maintain packaging material specifications for printed and unprinted packaging materials.
- Coordinate artwork and packaging documentation with internal stakeholders and suppliers.
- Maintain current label, artwork and document databases so approved information is available when required.
- Check and release packaging materials and labels for use against approved specifications.
- Support CAPA, change control, complaints, non‑conformances and deviations as required.
- Assist with quality records, batch book scanning, filing and general QA documentation activities.
- Support continuous improvement of document control, release and QA record systems.

What skills and experience you'll bring to this role

This role suits someone who is highly accurate, process‑driven and comfortable working in a regulated manufacturing environment where documentation accuracy directly supports product quality and market release.

- Experience in QA documentation, document control, batch record review, records management or controlled document systems.
- Experience working in a TGA, GMP, pharmaceutical, complementary medicine, food, cosmetic, medical device or other regulated manufacturing environment.
- Solid attention to detail and the ability to follow procedures accurately.
- Ability to identify documentation issues and elevate them appropriately.
- Experience with batch records, release documentation, packaging specifications, labels, artwork or quality records would be highly regarded.
- Good computer skills, particularly Microsoft Word, Excel, Outlook and document/file management systems.
- A science, quality, regulatory or technical qualification would be well regarded but is not essential where relevant experience can be demonstrated.

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📌 QA Documentation Officer (Brisbane)
🏢 Martin and Pleasance
📍 Brisbane