At Unite Advisory, we pride ourselves on delivering a professional, welcoming and supportive experience for both our clients and our team.

We’re looking for a Reception & Client Support Officer to join our Coffs Harbour office and play a key role in supporting our clients, administration team and daily office operations.

This is a full-time, office-based role suited to someone who enjoys working in a fast-paced skilled environment, takes pride in organisation and client service, and is confident managing multiple priorities.

About Us

Unite Advisory is a professional services firm providing taxation, business advisory and financial planning services across Coffs Harbour, Port Macquarie and Macksville.

We focus on delivering practical, high-quality outcomes that empower our clients to grow with certainty, while maintaining a strong and supportive team culture.

What You'll Be Doing

As the first point of contact for many of our clients, you'll help create a positive experience while supporting a broad range of administrative and operational functions, including:

Reception coverage and front-of-house client service

Managing phone and email customer correspondence, appointments and office inboxes

Assisting with client onboarding and maintaining client records

Preparing engagement documents and correspondence for client signing

Supporting workflow coordination

Assisting with debtor follow-up

General office administration and team support

Scanning, filing and document management

Additional admin duties as required; included organising functions, booking travel ordering stationary

What We're Looking For

You’ll thrive in this role if you enjoy variety, love helping people and take pride in keeping things organised.





Ideally you’ll have:

Previous experience in reception, administration, customer service or an office all-rounder role

Excellent communication skills, both written and verbal

A professional and friendly presentation

Strong customer service skills with a focus on building positive relationships

Demonstrated problem-solving ability and a proactive approach

Excellent organisational skills and high attention to detail

The ability to confidently manage competing priorities

Strong working knowledge of Microsoft Office

Ability to thrive within a team environment

A self-motivated, confident and positive attitude

Flexibility and willingness to support the wider team wherever needed

Experience within a professional services environment will be highly regarded

Above all, attitude is every bit as important as ability. If you’re someone who enjoys learning, takes initiative and genuinely wants to make an impact, you’ll feel at home from day one.

Why Join Unite Advisory?

At Unite Advisory, we believe our people are our greatest asset. You'll be joining a supportive, professional team where your contribution is recognised and valued.

We offer:

A stable, long-term career opportunity

Full-time position (part-time applicants may be considered for the right candidate)

A varied and engaging role where no two days are the same

Supportive environment, where your contribution is acknowledged

Play a key role in the business, where you are not just another number

Employee benefits including our Employee Assistance Program (EAP), bonus pool and wellbeing initiatives

In office parking

A great office location in Coffs Harbour

Immediate start available for the right candidate

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📌 Reception & Office All Rounder (Coffs Harbour)
🏢 Unite Advisory
📍 Coffs Harbour