Casual / Part-Time / Full-Time Medical Receptionist in auburn

Murihealth Pty LTD is seeking a dedicated and skilled Medical Receptionist to join our team in Auburn, NSW. This is a full-time position that plays a crucial role in ensuring our medical practice operates smoothly and efficiently. As Medical Receptionist, you will be the first point of contact for our patients, setting the tone for their experience and contributing directly to the success of our healthcare facility. This role is essential to maintaining the high standards of patient care and administrative excellence that define our practice.

What you'll be doing

- Greeting patients with professionalism and warmth upon arrival and managing their check-in process
- Scheduling and confirming patient appointments using medical practice management software
- Maintaining accurate and confidential patient records in accordance with healthcare privacy regulations
- Handling patient enquiries via telephone, email and in person with courtesy and efficiency
- Processing patient payments and managing billing inquiries
- Coordinating referrals and follow-up appointments with other medical facilities as required
- Managing the reception area to ensure it is clean, welcoming and well-organised
- Assisting with administrative tasks including filing, data entry and document preparation
- Supporting medical staff by preparing patient files and ensuring all necessary information is available for consultations
- Maintaining confidentiality and adhering to all healthcare compliance requirements

What we're looking for

- Proven experience working as a medical receptionist or in a similar healthcare administrative role
- Strong organisational and time management skills with the ability to manage multiple tasks simultaneously




- Excellent communication and interpersonal skills with a patient-focused approach
- Software experience using Shexie practice management software is highly desirable and Microsoft Office applications
- Experience with Medicare billing and claiming processes
- A high level of attention to detail and accuracy in record-keeping and data entry
- Professional demeanour and ability to remain calm and composed under pressure
- Reliability and commitment to maintaining confidentiality at all times
- The ability to speak a second language such as Arabic, Turkish, Urdu, or Mandarin will be highly regarded

What we offer

- we are committed to creating a supportive and professional work environment where our team members can thrive.
- We offer competitive remuneration, the opportunity to work in a growing healthcare practice and the chance to make a meaningful difference in patients' lives.
- We value our employees and provide ongoing support for professional development.
- We maintain a positive workplace culture where teamwork and respect are paramount, and we encourage work-life balance through flexible scheduling options where possible.
- Our team benefits from working in a modern medical facility with access to the latest healthcare technology and administrative tools.

About us

Murihealth is a respected speciality practice located in Auburn, NSW, committed to providing comprehensive healthcare services to our local community. We pride ourselves on delivering high-quality patient care, maintaining professional standards and fostering a collaborative healthcare environment. Our practice is built on the principles of integrity, compassion and clinical excellence. We are dedicated to supporting the health and wellbeing of our patients whilst creating a rewarding workplace for our healthcare professionals and administrative team.

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📌 Casual / Part-Time / Full-Time Medical Receptionist in auburn (New South Wales)
🏢 Luqman
📍 New South Wales