"The position oversees the Greater Sydney region (with regular travel across Western Sydney and South West Sydney) however, it is primarily based at the Blacktown office."

About Marist180

Marist180 is a not-for-profit organisation committed to creating positive change for vulnerable young people and their families. With a strong focus on therapeutic care, we support children and young people to build resilience, develop life skills, and achieve positive outcomes. We are seeking an experienced and values-driven Area Manager to lead operations across our Immediate Transition Model (ITM), Therapeutic Care Home (TCH) and Intensive Therapeutic Care (ITC) programs. Based in our Blacktown office, this role provides operational leadership across services located throughout Greater Sydney (Western Sydney and South West Sydney). This is an exciting opportunity for an experienced leader who enjoys supporting people, driving operational excellence and ensuring children and young people receive high-quality therapeutic care.

About the Role

The Area Manager is responsible to oversee the day-to-day operations of multiple residential care services, ensuring they operate safely, effectively and in line with legislative, contractual and accreditation requirements. Working closely with House Managers, Team Leaders, Casework and Youth Work staff, Senior Therapeutic Specialists and key external stakeholders, you will provide leadership that supports consistent, high-quality care across all three program streams. You will be someone who enjoys balancing operational leadership with developing people, building relationships and continuously improving service delivery.

Primary Accountabilities

- Lead, coach and support House Managers, Team Leaders and Casework/Youth Work staff across ITM, TCH and ITC services.
- Drive a positive, accountable and high-performing team culture.
- Ensure appropriate workforce planning and staffing to meet operational requirements, including ITM's 1:1 support model.




- Promote the integration of the ARC (Attachment, Regulation and Competency) Framework and therapeutic practice across all services.
- Ensure compliance with legislation, organisational policies, funding requirements and accreditation standards.
- Oversee the quality and timeliness of case documentation, including Case Plans, Therapeutic Care Plans, Permanency Plans and Incident Reports.
- Monitor operational performance, service quality and program budgets.
- Conduct supervision, performance management and professional development of direct reports.
- Build and maintain strong partnerships with DCJ, NSW Health, Police, Education, Community Visitors and other key stakeholders.
- Work collaboratively with Senior Therapeutic Specialists to ensure therapeutic plans and risk management strategies are effectively implemented.
- Support smooth transitions for children and young people between ITM, TCH and ITC programs when appropriate.
- Identify opportunities for continuous improvement and contribute to positive outcomes for children, young people and families.

Qualifications

- A relevant Bachelor’s degree(Social Work, Psychology or equivalent)

Experience & Skills

- At least 3–5 years' management or leadership experience within Out of Home Care, Child Protection or Community Services.
- Demonstrated experience leading multidisciplinary teams across residential or therapeutic care settings.
- Strong understanding of trauma-informed practice and therapeutic care models.
- Excellent leadership, coaching and performance management skills.
- Highly developed communication and stakeholder engagement skills.
- Strong organisational,



analytical and problem-solving abilities.
- Experience managing operational budgets and service compliance.
- High level computer and reporting skills.
- Current First Aid and CPR Certificate.
- Current NSW Working with Children Check.
- National Criminal History Check.
- Unrestricted NSW Driver Licence (minimum P2).
- Ability to undertake regular travel across Greater Sydney.
- Willingness to complete verification through the Residential Care Workers Register managed by the Office of the Children's Guardian.

Essential Requirements

- Current First Aid and CPR Certificate.
- Current NSW Working with Children Check.
- National Criminal History Check.
- Unrestricted NSW Driver Licence (minimum P2).
- Australian working rights.
- Ability to undertake regular travel across Greater Sydney.
- Willingness to complete verification through the Residential Care Workers Register managed by the Office of the Children's Guardian.

Why Join Marist180?

At Marist180, our people are at the heart of everything we do.

- A leadership role where you can genuinely influence outcomes for children and young people.
- A supportive and cooperative leadership team.
- Ongoing professional development and leadership training.
- Salary packaging benefits of up to $15,900 per year.
- A values-driven culture that encourages innovation, collaboration and continuous improvement.
- Opportunities to grow your career within a leading not-for-profit organisation.

Diversity & Inclusion

Marist180 is committed to building a diverse and inclusive culture across the agency. We welcome and encourage Aboriginal and Torres Strait Islander applications who meet the requirements of the position from diverse community groups and ages including people with disabilities and other diversity groups. Marist180 recognises the benefits that such an approach brings for our staff and clients within our programs.

Only shortlisted applicants will be contacted.

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📌 PFT Area Manager – Permanency Support Program (ITM, TCH & ITC) (Parramatta)
🏢 Marist180
📍 Parramatta