Astrum Recruitment – Sydney Western Suburbs NSW

Service Manager (Fire and Electrical)

Location: Western Sydney

Package: Competitive salary package including vehicle allowance

Lead a high performing service division with one of Sydney’s leading fire protection companies. Our client is one of Sydney’s most established and respected fire protection businesses, delivering end to end solutions across design, installation, commissioning and ongoing maintenance.

With a solid reputation built over many years, they are trusted by some of Australia’s largest property owners, facilities organisations and commercial clients to protect critical assets, people and businesses.

Due to continued growth, they are seeking an experienced Electrical Service Manager to lead their electrical service operations and play a key role in the ongoing success of the business.

This is an opportunity for an experienced electrical or fire services leader to step into a significant leadership role, managing a large service portfolio, developing a high performing team and driving operational excellence.

The Opportunity Reporting to the Services Operations Manager, you will take ownership of the electrical service division, leading a team of electricians, technicians, supervisors and subcontractors responsible for delivering critical fire protection maintenance, compliance, repairs and upgrade works across Sydney.

Managing a multi million dollar service operation, you will be responsible for ensuring exceptional service delivery across a diverse client portfolio, including major commercial property groups, facilities management organisations and high profile sites.

You will play a key role in improving processes, developing people and ensuring the highest standards of safety, compliance and customer satisfaction.

Key Responsibilities

- Lead, coach and develop a team of licensed electricians, technicians, supervisors and subcontractors.




- Oversee electrical fire service operations including inspections, testing, fault finding, repairs, breakdowns and upgrade works.
- Ensure all service activities are completed safely, efficiently and in accordance with Australian Standards and regulatory requirements.
- Work closely with scheduling, quoting and administration teams to optimise workflow, reporting and customer outcomes.
- Provide technical leadership and support across fire detection systems, EWIS, emergency lighting and associated electrical infrastructure.
- Build strong relationships with key clients, attending meetings, resolving escalations and supporting ongoing service improvements.
- Identify opportunities to improve operational performance, systems and service delivery.

About You

You are an experienced electrical services qualified who understands the importance of compliance, quality and customer service within the fire protection industry.

You will bring:

- NSW Electrical Licence or equivalent.
- Proven experience leading electrical service teams, field technicians or maintenance operations.
- Strong technical knowledge of fire detection systems, EWIS and emergency lighting.
- Experience using Uptick
- Experience working within a compliance focused setting.
- Excellent leadership, communication and stakeholder management skills.
- A proactive mindset with the ability to manage competing priorities and drive results.

Why Join?

This is a rare opportunity to join a market leading fire protection organisation with an outstanding reputation across Sydney.

You will be given the responsibility and autonomy to lead a significant service division, influence operational improvements and work with some of the largest commercial organisations in Australia.

With continued growth, a solid pipeline of work and a commitment to investing in its people, this role offers the platform for an ambitious leader to make a genuine impact.

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📌 Service Manager (New South Wales)
🏢 Astrum Recruitment
📍 New South Wales