- Work for a leading Federal Agency
- Contribute to major infrastructure and application modernisation
- Hybrid working arrangements

TEKsystems is seeking an experienced Desktop Engineer (SOE & Microsoft Intune) to support the delivery, operation, and continuous improvement of end-user computing services within a large and complex ICT environment. The successful candidate will provide specialist expertise across Standard Operating Environments (SOE), Microsoft Intune, endpoint management, workplace technologies, and desktop infrastructure, contributing to modernisation, cyber security uplift, and workplace transformation initiatives.

Role

Desktop Engineer (SOE & Microsoft Intune)

Location

ACT

Contract

12 Months + 12 Months

Working Arrangement

Hybrid (Subject to Business Requirements)

Security Clearance

Baseline Clearance Required (NV1 Highly Desirable)

Responsibilities

Design, develop, maintain, and support Standard Operating Environments (SOE).

- Build and maintain Windows desktop configurations and deployment images.
- Manage operating system upgrades, patching, and lifecycle activities.
- Administer and support Microsoft Intune environments.
- Configure device enrolment, compliance policies, configuration profiles, and security controls.
- Implement application deployment and software packaging solutions.
- Support Mobile Device Management (MDM) and Mobile Application Management (MAM) capabilities.
- Monitor endpoint compliance and remediate issues across managed environments.
- Implement endpoint security controls, hardening standards, and security best practices.
- Configure and support Microsoft Defender and endpoint protection technologies.
- Support vulnerability remediation and security patch management activities.
- Troubleshoot complex desktop, device, application, and operating system issues.
- Support Microsoft 365 workplace technologies and collaboration platforms.
- Participate in desktop deployment, migration, and workplace modernisation initiatives.
- Undertake testing, validation,



quality assurance, and service transition activities.
- Develop technical documentation, standards, knowledge articles, and support procedures.
- Monitor platform health, performance, and compliance metrics.
- Identify opportunities for automation, optimisation, and continuous service improvement.
- Collaborate with infrastructure, cloud, cyber security, and service delivery teams.

Key Requirements

Extensive experience supporting enterprise desktop environments.

- Strong experience designing, managing, and supporting Windows SOE environments.
- Demonstrated expertise administering Microsoft Intune in enterprise environments.
- Experience with endpoint management, device compliance, and application deployment.
- Strong understanding of Windows operating systems and enterprise desktop technologies.
- Experience implementing endpoint security and device hardening controls.
- Experience supporting Microsoft 365 workplace technologies.
- Solid troubleshooting, diagnostic, and problem-solving skills.
- Experience supporting large-scale desktop deployment, migration, and refresh activities.
- Ability to create high-quality technical documentation and engineering standards.
- Strong communication and stakeholder engagement skills.
- Ability to work independently and manage competing priorities within complex ICT environments.

Desirable Skills

Experience supporting Australian Government environments.

- Experience with Microsoft Defender for Endpoint.
- Experience with Entra ID (Azure Active Directory).
- Experience with Windows Autopilot deployment and device provisioning.
- Experience with SCCM/MECM (Microsoft Configuration Manager).
- Experience supporting cyber security uplift initiatives.
- PowerShell scripting and automation experience.
- Experience supporting infrastructure modernisation and workplace transformation programs.
- Knowledge of Essential Eight and Australian Government security frameworks.
- Relevant Microsoft certifications across Endpoint Management, Intune, or Modern Workplace technologies.

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📌 Desktop Engineer (Canberra)
🏢 Teksystems
📍 Canberra