At ForHealth, we’re committed to delivering quality, accessible healthcare across Australia. With 95+ medical centres and a network of 1500+ independent practitioners, we provide 8+ million patient consultations annually. As part of the ForHealth Group, we’re focused on innovation, culture, and exceptional patient care.
The Opportunity
We are looking for an enthusiastic full time 2IC to join our Ingleburn team. This is a challenging role and will involve managing a busy front desk reception, liaising with patients, supporting doctors and medical staff as well as general administration duties.The successful candidate will assist the Practice Manager with the day-to-day general operations of running a busy multi-disciplinary medical centre.
What's in it for You
- Free, confidential Employee Assistance Program (EAP) supporting wellbeing, mental health, and financial advice
- Everyday savings on groceries, retail, utilities and more through the Flare perks platform
- Salary packaging options including novated leases for vehicles with running costs included
- Access to Fitness Passport – discounted entry to gyms, pools and fitness facilities nationwide
- 20% discount on dental services for employees and their families
- Discounted Medibank private health insurance (hospital & extras cover)
Key Responsibilities
- Customer service including welcoming patients into the Centre, collecting and entering patient details, answering telephone calls and enquiries, scheduling appointments when required, and Reception duties
- Ad hoc administrative duties and supporting the Practice Manager with day-to-day operations
- Opening and closing the Medical Centre
- Fostering professional working relationships with team members, patients and medical staff
- Maintaining compliance with organisational policies and procedures
Our Ideal Candidate
- Previous team leadership experience within a customer service role
- Ability to work well under pressure
- Excellent written and verbal communication skills
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📌 Second In Charge (New South Wales)
🏢 ForHealth Group
📍 New South Wales
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