Goodna Family Medical Centre is seeking an enthusiastic and experienced Medical Receptionist to join our growing practice on a casual basis. As the face of our medical centre, you will be responsible for providing exceptional customer service and efficient administrative support to our patients and clinical team. This is an excellent opportunity to work in a supportive and collaborative environment where you can make a real difference to the health and wellbeing of our community.

You will be required to be available Monday to Sunday 7am to 8pm. We are a 7 day a week medical centre. You must be flexible to work both evenings and weekends for this position.

What you'll be doing

- Greeting patients and visitors in a friendly and professional manner
- Managing patient bookings, cancellations and rescheduling via phone, email and in person
- Accurately maintaining and updating patient records and medical histories
- Handling patient enquiries and directing them to the appropriate healthcare professional
- Performing general administrative duties such as filing, photocopying and data entry
- Ensuring the reception area is well-presented and welcoming at all times

What we're looking for

- Previous experience in a medical reception or administrative role, preferably in a general practice or healthcare setting




- Minimum of 1 year experience in medical reception is preferable
- Strong communication and interpersonal skills with the ability to liaise effectively with patients, clinicians and other healthcare professionals
- Excellent time management and organisational skills with the ability to multitask and prioritise workload
- Proficient in using medical software and computer applications
- Experience with Medical Director software is a bonus
- A caring, empathetic and patient-focused approach
- A genuine interest in healthcare and a commitment to providing exceptional customer service
- Australian work rights are required for this position

What we offer

- Competitive salary and allowances
- Ongoing training and professional development opportunities
- Versatile work arrangements to support work-life balance
- A collaborative and friendly team culture

About us

Goodna Family Medical Centre is a well-established and respected medical practice located in Goodna, Queensland. We are dedicated to providing high-quality, comprehensive healthcare services to our local community. Our team of experienced and caring healthcare professionals is committed to delivering personalised, patient-centered care to ensure the best possible outcomes for our patients.

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📌 Medical Receptionist (Ipswich)
🏢 Goodna Family Medical Centre
📍 Ipswich