Informative Security Services – Seven Hills NSW

Are you an experienced Office Manager who enjoys bringing structure, improving systems and supporting a growing business?

Informative Security Services is a growing provider of Electronic and Mechanical Security Solutions across the commercial, strata, hospitality, education and industrial sectors. We specialise in CCTV, Access Control, Intercoms, Intruder Alarms and Network Infrastructure, delivering high-quality solutions backed by exceptional customer service.

As our business continues to grow, we're looking for a proactive, organised and motivated Office Manager to become an integral part of our team. You will play an important part in supporting the day-to-day operations of the business while helping us improve our systems, processes and overall efficiency.

About the Role

Working closely with the Director and Service Coordinator, you'll be responsible for ensuring our office operates efficiently while providing outstanding administrative support to our customers, suppliers and field technicians.

As part of a small, close-knit team, you'll have the opportunity to take ownership of your role, contribute ideas and make a genuine difference to the way our business operates. Your initiative, professionalism and commitment to continuous improvement will play an key part in supporting the ongoing growth of the business.

This is a diverse, hands‑on role that combines office administration, finance administration, customer service and business support. You'll also play an important role in identifying opportunities to improve business systems and processes, helping to drive the continued growth and success of the company.

Your responsibilities will include:

- Managing the day-to-day administration of the office, including maintaining company records and documentation.
- Preparing quotations, work orders and customer documentation.




- MYOB administration.

- Providing exceptional customer service via phone and email.
- Supporting the Director with business administration, reporting and business improvement initiatives.
- Providing administrative support to the Service Coordinator and providing leave coverage during periods of leave or absence.
- Assisting with recruitment and onboarding of new employees.
- Identifying and implementing new systems and procedures that improve efficiency and consistency.
- Maintaining and improving standard operating procedures and office documentation.

Skills & Experience

To be successful in this role, you will have:

- Previous experience as an Office Manager, Senior Administrator or similar role.
- MYOB experience (essential).
- Excellent organisational and time management skills.
- Outstanding communication and customer service skills.
- High attention to detail and accuracy.
- Strong Microsoft Office skills, particularly Word, Excel and Outlook.
- The ability to manage multiple priorities.
- Demonstrated ability to identify opportunities for process improvement and implement practical business solutions.
- A proactive attitude with the confidence to work independently while contributing positively to a small team.

Experience within the Electronic Security Industry will be regarded, but is not essential.

Why Join Informative Security Services?

This is an opportunity to become an integral part of a growing business where your contribution will genuinely make a difference.

We value initiative, professionalism and continuous improvement, and we're looking for someone who wants to grow with the business.

We offer:

- A stable, full-time position.
- A supportive and professional team environment.
- A varied role with genuine responsibility.
- The opportunity to improve systems and contribute to business growth.
- Long-term career opportunities as the business continues to expand.

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📌 Office Manager (Blacktown)
🏢 Informative Security Services
📍 Blacktown