We are seeking a friendly and professional Medical Receptionist to join our agile team at Springfield Doctors in Springfield Central, QLD.
Our medical reception team are responsible for providing exceptional front-line customer service and administrative support to our patients and medical practitioners. This is an important role that contributes to the overall efficient operation of our medical practice.
What you'll be doing
Greet and welcome patients in a warm and friendly manner
Schedule appointments, both in-person and via telephone
Manage patient records and ensure accurate data entry
Assist with medical billing and invoicing
Answer incoming phone calls and respond to patient inquiries
Provide general administrative support to the medical team as required
What we're looking for
Previous experience working as a Medical Receptionist or in a similar customer service role within the healthcare industry
Experience using Best Practice software or similar program
Commitment to maintaining confidentiality and privacy of patient information
Strong interpersonal and communication skills with the ability to provide excellent customer service
Proficient in using medical practice management software and Microsoft Office applications
Excellent organisational skills and attention to detail
Flexible and adaptable with the ability to priorities tasks and work well under pressure
Able to open and close the Practice
What we offer
- At Springfield Doctors, we are committed to providing a supportive and positive work environment for our employees.
- As a Casual/PPT Medical Receptionist, you will have the opportunity to work flexible hours and gain valuable experience in the healthcare industry.
- We offer competitive remuneration and the chance to be part of a dedicated team that is passionate about delivering high-quality patient care.
About us
Springfield Doctors' is a growing medical practice located in the heart of Springfield Central, Queensland. We have been providing comprehensive healthcare services to the local community for over 4 years. Our practice is committed to delivering exceptional patient-centered care and creating a welcoming environment for all our patients.
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📌 Medical Receptionist (Ipswich)
🏢 Springfield Doctors
📍 Ipswich
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