Client solutions Coordinator (Appointment Setter)

Commercial Clean Australia | Brisbane | Hybrid | Salary + Bonus

Are you a confident communicator who loves picking up the phone and opening doors?

Commercial Clean Australia (CCA) is a family-owned business with over a decade of experience in the commercial cleaning industry. We're in an exciting period of growth, and we're looking for a driven Client Solutions Coordinator to join our Brisbane team. This is a B2B outbound role at heart, you'll be the first voice prospective clients hear from us, generating the leads and opportunities that fuel our sales pipeline.

If you're energised by targets, thrive on conversations, and take pride in leaving every prospect with a great first impression of the business, we want to hear from you.

About Us

CCA is a proudly family-owned business that has spent over ten years building a reputation as a trusted name in commercial cleaning. We're now entering an exciting growth phase, and we're investing in the people who will help us get there. Join a close-knit, supportive team where your contribution is genuinely valued.

About the Role

As our Client Solutions Coordinator, you'll be the engine behind our sales pipeline - proactively reaching out to prospective clients and decision makers, qualifying opportunities, and setting our sales team up for success. This is a hybrid role based in Brisbane, offering the flexibility to work both from home and our office, with a market-competitive salary plus bonus structure that rewards results.

What You'll Be Doing

- Conducting outbound calls to prospective clients and key decision makers
- Qualifying leads against our agreed criteria




- Booking and coordinating site meetings for the sales team
- Following up on referrals and inbound enquiries
- Maintaining accurate, up-to-date CRM records and contact information
- Managing follow-up activity and nurturing prospective clients through the pipeline
- Reporting on pipeline activity and key performance metrics
- Feeding customer insights and market intelligence back to management

What Success Looks Like

- A consistent, healthy volume of qualified appointments booked
- Strong conversion of calls into qualified outcomes
- Clean, accurate and reliable CRM data
- A steady flow of qualified meetings for our sales team
- Disciplined, measurable prospecting activity
- A positive first impression of CCA in every single interaction

What We're Looking For

- Previous experience in outbound calling, telemarketing, appointment setting, or B2B sales support
- A confident, professional phone manner and robust written communication skills
- Comfortable working to activity and conversion targets
- Highly organised, with great attention to detail in CRM management
- Resilient, self-motivated, and target-driven
- A genuine passion for delivering exceptional customer service

What's In It For You

- Hybrid working arrangement - flexibility to split your time between home and our Brisbane office
- Competitive base salary plus bonus incentives tied to performance
- Ongoing training, coaching and development opportunities
- A supportive, family-owned culture within a growing, industry-leading business
- The chance to make a real impact during an exciting phase of our growth

Ready to bring your energy, drive and people skills to a role where every call counts?

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📌 Client solutions Coordinator (Appointment Setter) (Queensland)
🏢 Commercial Clean Australia
📍 Queensland