We are a busy and compassionate medical practice seeking a friendly, organised and detail-oriented Medical Receptionist to be the welcoming face of our clinic. If you thrive in a fast-paced environment and love helping people, we'd love to hear from you.

About Us:

Hearts 1st began in 1999 as Australia’s first fully-digital echocardiography laboratory at Greenslopes Private Hospital and has grown to include an additional 2 sites (Toowoomba and Cleveland). We employ more than 50 staff, including cardiologists, scientists, admin and support staff. Hearts 1st is dedicated to providing the best quality cardiac care, with a specialised interest in cardiac imaging. We pride ourselves on our ethos “we take the time to find the right answer” and stand-by our commitment to deliver the highest quality standards and level of patient care. Hearts 1st is committed to ongoing training and development of all staff.

What you’ll be doing:

Greet patient warmly and professionally, in person and over the phone

Scheduling appointments, handling enquiries, and managing patient records

Verify patient information including Medicare and Health Insurance details





Billing services and processing payments in accordance with Hearts 1st guidelines and policy.

Providing administrative support to the practice, including data entry and general office duties

Assisting doctors with requested administrative tasks.

Ensuring the reception area is well-maintained and presentable at all times

Adhering to all practice policies, procedures, and regulatory requirements

What we are looking for

Strong customer service skills and the ability to work well in a team environment

Excellent communication and interpersonal skills, with the ability to interact with patients, clinicians, and colleagues in a professional and empathetic manner

Demonstrated experience in a medical receptionist role or similar setting preferred

Excellent organisational and time management skills, with the ability to prioritise tasks and work under pressure

A strong understanding of medical terminology and confidentiality protocols desirable but not essential

A positive and challenging workplace where you will be a valued team member.

An opportunity to be a part of a growing business and contribute to its future success.

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📌 Medical Receptionist - Full Time (Brisbane)
🏢 Hearts 1st
📍 Brisbane