We are an importer and wholesaler that specializes in Furniture and Houseware products to the Major Retailers in Australia, Our office is located in Wetherill Park.
About the Role:
This full-time position is ideal for someone with a passion for customer service and strong communication skills. You'll play a key role in supporting our clients and ensuring a smooth order and delivery process.
Key Responsibilities:
- Data entry and order processing
- Answering the phone call and response to the email inquiries related to orders and deliveries and any others related to the products .
- Communication with the stores and the suppliers about quality issues and helping to solve the problem .
- Edit the sales report excel , catalogue , inventory to support manager and sales team
- Warranty claims processing
- General office administration duties
What We’re Looking For:
- A responsible and service-driven individual with strong attention to detail
- Ability to work autonomously and manage priorities effectively.
- Professional manner and communicating with the team and the stores .
- Prior experience in the furniture retailer and Supermarket would be excellent.
- Processional and go attitude and great efforts bring to our business.
- Australian driving licence will be required .
Skills, Attributes, and Experience Criteria
- Must have current knowledge/experience in the use of MYOB and the ability to learn a new POS system.
- Proficiency with using Microsoft Office (Excel / Word / Outlook).
- An impeccable standard of attention to detail and accuracy is essential.
- Excellent English communication and skills - Oral and written.
- Possess organizational and time management skills – the ability to multitask and meet deadlines.
Benefits and Culture
- Stable business and work hours
- Friendly family business and lot of opportunity to learn
- On‑site parking available
We hire Australian permanant residence or Citizen with work permission .
2-3 references required ,
Employer questions
Your application will include the following questions:
- Do you have customer service experience?
- Do you have experience using MYOB?
- Do you have data entry experience?
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📌 Customer Service and Office Admin (New South Wales)
🏢 Illawarra Mercury Job Board
📍 New South Wales
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