Location: Western Sydney | Full time

We are seeking a highly organised Service Administrator to join our growing Fire & HVAC services team in Western Sydney.

This is a key operational role responsible for coordinating technicians, scheduling service works and ensuring our clients receive efficient and professional service.

We are a well-established Fire Protection and HVAC services company servicing commercial buildings, strata managers, industrial facilities and hotels across NSW.

This role suits someone who enjoys being organised, solving problems and keeping operations running smoothly.

The Role

Working closely with our Operations team and field technicians, you will help ensure daily service works are scheduled and completed efficiently.

- Answering incoming client calls and assisting clients professionally
- Booking service works and coordinating technician schedules
- Allocating jobs using modern AI-assisted scheduling software




- Liaising with subcontractors to organise works
- Raising purchase orders for subcontractors and suppliers
- Confirming bookings with clients and providing service updates
- Maintaining accurate job records within our service management system

About You

The ideal candidate will have:

- Strong communication skills (phone and email)
- Good computer and administration skills
- Strong organisational ability and attention to detail
- The ability to prioritise tasks in a fast-paced environment
- A positive, team-focused attitude

Experience in service scheduling, administration or service-based industries will be highly regarded.

Experience within Fire Protection, HVAC, Facilities Management or Trades industries would be advantageous but is not essential.

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📌 Service Administrator - Fire & HVAC Services (New South Wales)
🏢 seek.com.au
📍 New South Wales