Join our Mackay as an Operations Scheduler, where you’ll play a key role in keeping our service operations running smoothly. You’ll be the go-to person for scheduling technicians, coordinating jobs, and ensuring everything happens on time. This role is perfect for someone who thrives in a rapid-paced environment, communicates clearly, and can juggle multiple priorities with ease.
What you’ll do:
Plan and manage daily schedules for technicians across the Mackay.
Coordinate service bookings and respond promptly to customer requests.
Communicate effectively with technicians, customers, and internal teams.
Monitor job progress and adjust schedules to meet deadlines.
Use scheduling systems to keep operations efficient and accurate.
What we’re looking for:
Strong communication skills and a professional phone manner.
Ability to multi-task and stay organized under pressure.
Previous experience in scheduling or operations coordination (preferred).
Tech-savvy with good computer skills and attention to detail.