ICT Applications Support Specialist (Queensland)

ICT Applications Support Specialist (Queensland)

05 Aug
|
Villanova College
|
Queensland

05 Aug

Villanova College

Queensland

Coorparoo | Full-time, ongoing | Onsite ICT team

Villanova College is seeking an ICT Applications Support Specialist to support and enhance the enterprise applications that underpin teaching, learning, and College operations.

This role has a strong focus on database management, system integration, automation, and data quality, ensuring key platforms remain reliable, secure, and fit-for-purpose for staff, students and parents. You’ll work closely with the ICT Manager and collaborate across the College to deliver practical improvements and high-quality information access.

Key responsibilities

- Administer and support enterprise applications including TASS (student management), Schoolbox (LMS), and other finance/faculty platforms.
- Maintain and optimise supporting environments including Microsoft SQL Server, MariaDB, IIS and PHP.
- Build and maintain data integrations between systems using APIs, ETL tools and/or custom scripts.
- Develop and implement database automation, including custom views/queries to support reporting and analytics.
- Develop and maintain Power BI dashboards for a range of stakeholders across the College.
- Perform application upgrades, patching and testing with vendors and internal stakeholders.
- Monitor application performance, troubleshoot issues, and implement corrective actions.
- Proactively improve data quality and system efficiency; maintain clear documentation (support procedures + integration workflows).
- Ensure compliance with data governance, privacy and cybersecurity requirements.

About you





You’ll bring strong technical capability paired with the ability to work collaboratively with non-technical stakeholders.

You will have:

- Tertiary qualifications in IT/Computer Science (or equivalent experience).
- Demonstrated experience in enterprise application support (education experience valued).
- Strong database administration and SQL scripting skills.
- Experience with application lifecycle management (upgrades/patching/testing).
- Proficiency with Windows Services and IIS.
- Working knowledge of programming structures and ability to apply them using PowerShell, Python and/or PHP.
- Experience with a school management system; TASS knowledge is highly regarded.
- Excellent analytical, problem-solving, communication and stakeholder skills.

Why Villanova

Villanova offers a welcoming, collegial and values-led workplace with career development, wellbeing supports, and a strong sense of community consistent with the College’s Augustinian tradition.

Child safety and compliance

Villanova College is committed to a child-safe, inclusive environment. Recruitment processes may include working with children, police and reference checks. All staff must comply with the Student Protection Policy and College policies.

Essential requirements:

- Current and valid Blue Card (Working with Children Check).
- Commitment to the Catholic and Augustinian ethos of the College.

Terms & Conditions: As per the Catholic Employing Authorities Single Enterprise Collective Agreement – Religious Institute Schools of Queensland 2023–2026.

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📌 ICT Applications Support Specialist (Queensland)
🏢 Villanova College
📍 Queensland

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