Secure Journeys, part of MTC Australia, is part of a global organisation with a long-standing commitment to delivering services that support people, strengthen communities and create opportunities for a better life. In Australia and the Pacific, we operate across a diverse portfolio of corrections, detention, training, education, workforce development and safety-focused services.

Everything we do is underpinned by our mission of giving people hope, skills and opportunities for a better life, and by our BIONIC philosophy — Believe It Or Not I Care — which encourages every employee to demonstrate care, professionalism and respect in every interaction. Our work is grounded in a culture of safety, respect and dignity.

About the role

Based at the Melbourne Immigration Detention Centre (MIDC) and Broadmeadows Alternate Place of Detention (APOD), the Centre Manager holds full operational accountability for the safe and secure management of the centre. Leading a senior management team, you will bring together all functional areas to deliver an engaging workplace that prioritises security and safety while upholding the human rights of the detainees in our care.

This is a senior leadership appointment requiring strong governance, commercial acumen and stakeholder management. Interstate travel is required from time to time.

Key responsibilities

- Maintain oversight of all centre operations to ensure the safe, secure and humane management of detainees, with effective governance and integration across all functional areas
- Ensure compliance with relevant Commonwealth and State legislation, regulations,



Australian Border Force and Secure Journeys policies, procedures and standards
- Provide effective leadership to a diverse workforce, supporting contemporary HR practices around career development, capability, recruitment and workplace safety
- Maintain oversight of staffing levels, overtime and leave liabilities, and promote accountability, professional standards, capability development and succession planning
- Maintain accountability for budget management and cost control, monitor performance against contractual and financial targets, and implement remediation strategies for underperformance
- Oversee risk, incident and corrective action management, and conduct assurance activities including inspections and audits
- Ensure readiness and appropriate response to emergency and critical incidents
- Establish and foster positive relationships with government agencies, regulatory and statutory bodies, interest groups, union officials, sub-contractors and local suppliers
- Ensure accurate and timely reporting in line with contract requirements and drive continuous improvement and operational efficiency
- Promote and maintain a workplace free from harassment, bullying and discrimination

About you

- Proven senior management experience within detention,



security, immigration, corrections, regional processing or resettlement services — or, alternatively, within another complex, large-scale operational workplace such as a hospital or university
- Formal qualifications in immigration/corrections/security management or a related field
- Proven experience overseeing complex training programs
- Excellent communication and interpersonal skills, with the ability to work collaboratively in a team environment
- Strong organisational skills and proficiency in Microsoft Office Suite and other relevant software
- First Aid Certificate (HLTAID011 – Provide First Aid, including CPR)
- Australian citizenship and ability to gain and retain all police/security clearances (AGSVA) required within our industry
- Ability to pass any required health assessments and a Working with Children Check
- Ability to visit and work within an immigration or regional processing centre
- Ability to travel interstate as and when required
- Proven right to work in Australia
- Willingness to undergo alcohol and drug testing as required from time to time

Proudly promoting a culture of Safety, Respect and Dignity, Secure Journeys instils the BIONIC (Believe It Or Not I Care) philosophy in all our centres. BIONIC means promoting a caring culture for change based upon safety, respect and dignity.

We celebrate diversity in our workplace and therefore welcome applications from all people who believe they have the skills and abilities to truly make a difference for our business.

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📌 Centre Manager (Melbourne)
🏢 Management and Training Corporation
📍 Melbourne