Century Caravans and Trailers – Arundel QLD

We are seeking a motivated and customer-focused Sales Consultant to join our Gold Coast team in Arundel.

You will assist walk-in, phone and online customers with our range of trailers, caravans, UTE trays and canopies, aluminium loading ramps, accessories and related products.

You will manage customer enquiries from initial contact through product recommendation, quotation, follow-up, sale and final handover. You will also prepare trailer and caravan registration documents and customer information for submission to our head office for processing.

This role suits someone who communicates confidently, follows up sales leads consistently, maintains accurate records and enjoys helping customers select the right product for their needs.

Key Responsibilities

- Welcome walk-in customers and provide professional product assistance
- Answer incoming branch phone calls promptly and professionally
- Respond promptly to email and online sales enquiries
- Understand customer requirements and recommend suitable products
- Explain product features, specifications, pricing and available options
- Prepare accurate quotations and follow up open enquiries and outstanding quotes
- Convert customer enquiries into sales and achieve agreed sales targets
- Process customer deposits, sales orders and related documentation accurately
- Prepare trailer and caravan registration documents and customer information, and submit them to head office for processing
- Maintain accurate customer details, sales records and follow-up information
- Coordinate product availability and pre-delivery preparation with the operations team
- Arrange customer collection and delivery schedules
- Complete trailer,



caravan and other product handovers in a professional and organised manner
- Explain basic product operation, features and relevant handover information to customers
- Build robust customer relationships and encourage repeat and referral business
- Keep the showroom, office and product display areas clean, organised and presentable
- Maintain up-to-date knowledge of company products, specifications, pricing and promotions
- Perform other reasonable duties required to support the day-to-day operation of the Gold Coast branch

About You

- At least 1–2 years of proven sales or customer service experience
- Experience in caravans, trailers, automotive, 4WD accessories, machinery or a related industry will be highly regarded
- Strong communication, customer service and negotiation skills
- A demonstrated ability to follow up leads and achieve sales targets
- Self-motivated, proactive and comfortable working independently
- Well organised, with strong attention to detail and accurate record-keeping skills
- Confident using computers, email and sales administration systems
- A current Australian driver’s licence
- Availability to work Saturdays as part of the regular roster
- Full Australian working rights
- A genuine commitment to helping customers select the right product for their needs

What We Offer

- Base salary of $70,000 plus superannuation and commission
- Expected OTE of approximately $75,000–$95,000, depending on sales performance
- Permanent full-time employment with an established Australian business
- Product training and ongoing support from our sales and operations teams
- A varied sales role across trailers, caravans, UTE trays and canopies, aluminium loading ramps and accessories
- An opportunity to develop your product knowledge and sales career

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📌 Sales Consultant – Caravans & Trailers (Queensland)
🏢 Century Caravans and Trailers
📍 Queensland