We are looking for a reliable and motivated Administrative Operational Support to join our team in Chevallum. Consistant 7.6 hours per day and a 38 hour work week with view to go permanent after 4 months. Must be available Monday-Friday start and finish times may vary between 8:00 AM to 5:00 PM. You will be part of a small, dedicated team supporting a large and busy region. The role requires someone who thrives in a fast-paced environment and is comfortable managing a high customer service workload. Training will be provided to the successful candidate.

Key Responsibilities

- Provide general administrative support across a range of tasks including enquiries, bookings, and data entry
- Answer and manage incoming phone calls, including handling challenging customer situations
- Support drivers by coordinating dispatch enquiries and organising pickups
- Serving customers face to face over the counter, phone, email, text, freight solutions resolving delivery address details
- Handling freight & lifting capacity of up to 20kg.

Skills & Experience

- Robust computer skills with the ability to learn new systems quickly
- Excellent people skills and a customer-first mindset
- Proven customer service experience, especially in busy or high-pressure environments
- Confidence and professionalism in dealing with difficult customers




- Ability to work well with a small team and support colleagues effectively
- Stable hours with a supportive and collaborative team
- On-the-job training provided to help you succeed in the role
- Opportunity to work in a key role servicing a large and active regional area

About Toll People

Toll People are Australia's most recognised provider of Transport, Logistics, Supply Chain and Warehouse staff. Whilst we service the Toll Group, we also service hundreds of external clients and partners, offering complete recruitment solutions from permanent and executive recruitment, business support recruitment to flexible labour and award-winning training and development.

Toll Group does not accept any unsolicited resume referrals from Recruitment Agencies and will not pay any placement fees relating to such unsolicited resume referrals.

All applicants must be entitled to work in Australia and be prepared to undergo a criminal history check, pre-employment medical and/or drug & alcohol testing as required.

Toll embraces and celebrates a variety of cultures. We continue to build a business that reflects the values of equality, built on the knowledge and understanding that everyone is welcome including the First Nations Peoples, and those of all ages, genders and abilities.

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