Customer Service & Operation Coordinator (Eton)

Customer Service & Operation Coordinator (Eton)

05 Aug
|
FJT Logistics
|
Eton

05 Aug

FJT Logistics

Eton

Customer Service & Operation Coordinator

We are an established, Australian family‑owned global logistics service provider. We deliver top‑tier supply chain solutions without losing our hands‑on, supportive team culture. As our national footprint grows, we are looking for a motivated professional to join our Brisbane operations team.

About Us

We are an established, Australian family‑owned global logistics service provider. We deliver top‑tier supply chain solutions without losing our hands‑on, supportive team culture. As our national footprint grows, we are looking for a motivated professional to join our Brisbane operations team.

The Role

This is a fast‑paced, end‑to‑end operational role handling both air and sea freight. If you are a freight forwarding skilled looking to back yourself, develop your career, and step into a high‑functioning team, this is the move you’ve been waiting for.

What You’ll Do (End‑to‑End A‑Z)

- Import Operations: Manage FCL/LCL/Air shipments from pre-alerts and IĆ tracking to DAFF/IFIS clearance, cartage coordination, and final invoicing.

- Export Operations:



Handle everything from bookings, airline/shipping line liaison, and EDN submissions to generating draft Bills of Lading and managing compliance.

- Client & Agent Liaison: Act as the critical link between overseas agents, local transport operators, and our loyal customer base.

What You Bring

- Experience: 2–3+ years in international freight forwarding.

- Systems: Strong, hands‑on knowledge of CargoWise (CW1) is essential.

- Tools: Familiarity with IĆ and 1‑Stop platforms.

- Mindset: Highly organized, calm under pressure, and proactive about solving problems.

- Edge: Excellent communication skills and a genuine commitment to top‑tier customer service.

What’s in it for You?

- A secure, fast‑paced environment where your hard work is highly visible.

- Real career progression opportunities as our national operations expand.

- A supportive, down‑to‑earth team culture that treats you like family.

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📌 Customer Service & Operation Coordinator (Eton)
🏢 FJT Logistics
📍 Eton

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