Are you passionate about creating real impact for the Deaf and hard of hearing community? Do you have solid administration skills, confidence in communicating and and advocating for others and a willingness to learn? We are looking for a Casual Auslan Employment Coach who wants to grow with us in a truly rewarding role.

This position is 3-4 days per week with the potential to transition to full time. The role is 50/50 split between our Sutherland office and wroking from home offering flexibility while staying connected with the team.

This role supports Deaf and hard of hearing individuals under the Inclusive Employment Australia (IEA) Program. The position is based in our Sutherland office with occasional work from home flexibility. Travel will be required at times to visit clients, employers and our other office locations in Liverpool and Wollongong so a willingness to travel is important.

A bit about us:

We are a passionate and close knit team that supports each other and celebrates the wins - big or small. Inclusion, empowerment and practical support are at the heart of everything we do. We believe in lifting others up through connection, collaboration and advocacy. You’ll be surrounded by people who share knowledge freely, work hard and value teamwork. We also make time for regular team building catch ups because staying connected matters just as much as the work we do.

What you will do:

You’ll work directly with Deaf, hard of hearing and people with hearing loss to support them on their journey toward meaningful employment.



Whether someone is job‑ready or just beginning to explore their options, you’ll be there with compassion, practical guidance and a strengths‑based approach.

Your day-to-day will include:

- Building rapport with clients to understand their work goals and support needs

- Helping them build job readiness skills (and confidence!)

- Creating or refining resumes and cover letters

- Running mock interviews and providing constructive feedback

- Encouraging clients to approach employers and apply for roles

- Showing clients how to navigate job platforms like Seek

- Taking and making phone calls on their behalf(yes, you’ll often be the ears on the line!)

- Following up with employers and advocating for your clients

- Supporting with practical skills like basic tech or travel training

- Logging case notes and task follow-ups using our client system

- Working alongside Auslan interpreters, support coordinators and other providers

- Assisting with communication strategies and Employment Assistance Fund (EAF) processes

About you:

- You must be fluent in Auslan or have a strong, confident level of Auslan communication skills. If you're still learning,



that's okay — but only if you're already able to hold conversations independently with Deaf clients. This will be assessed at the interview stage.

- You have excellent English skills – especially in writing – and can create professional documents such as resumes and cover letters.

- You’re confident communicating with employers, including making and receiving phone calls on behalf of clients who may not have spoken access.

- You’re kind, respectful and passionate about making a difference, ensuring clients are always treated with dignity, choice and control.

- You have strong admin skills – you’re organised, detail-oriented and able to keep clear case notes, and follow up tasks.

- You are NSW-based – applications from outside NSW or overseas will not be considered.

- You are confident using platforms like MS Teams, email and cloud-based tools.

- You bring energy, initiative and a “let’s figure it out” attitude.

- You’re up for training and open to learning – no one’s expecting perfection, just a great mindset.

- Experience with NDIS, DES/IEA or JobActive is great but not essential.

You’ll need:

- A valid drivers licence (travel to clients, employers and other offices is required)

- Working With Children Check

- A MyID account to access required database systems

- Police Check

- Internet access at home

- Willingness to learn and undertake training

- A friendly, solution-focused approach

- Availability for immedidate start or near immediate start

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📌 Auslan Employment Coach (Sutherland)
🏢 Sign Hear
📍 Sutherland