05 Aug
|
Optus
|
New South Wales
05 Aug
Optus
New South Wales
Optus is seeking a Manager, Fulfilment Operations to lead end-to-end service fulfilment for Optus Business, ICT, and Uecomm customers from Macquarie Park, NSW. You will oversee over 100 onshore/offshore staff and partner vendors, drive SLA delivery, and coach squads to achieve performance targets.
The role requires ITIL, ISO 20000/27000, PCI DSS familiarity, solid stakeholder management, and a track record of process improvements in a high‑growth environment.
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📌 Senior Service Fulfilment Leader — SLA & Transformation (New South Wales)
🏢 Optus
📍 New South Wales