IMMEDIATE START AVAILABLE -- Client Experience Officer / Receptionist
Enhanced Movement is a premium Physiotherapy & Exercise Physiology practice, specialising at providing high quality care to our community across the Brisbane Area.
Due to our high demand we are looking for a passionate Admin/Reception team member to provide outstanding client experiences and assisting in helping people to move well and feel great again!
WHY THIS WILL BE YOUR BEST CAREER CHOICE YET?!
You will enjoy a fun & fast-paced atmosphere with our awesome team, completing a variety of duties including greeting clients, taking payments, answering phone calls, assisting practitioners and helping people make great choices when it comes to their health
You'll get to be a part of a committed team within a great work environment that rewards excellent performance
You will enjoy a challenging role and be a key part of an amazing team culture
A casual reception position of (approx 15-20hours / week) is available in our Coorparoo clinic.
Your role will focus on provide exceptional reception care to our amazing clients, supporting and articulating their needs to relevant practitioners, Doctor or Care Coordinators.
The successful applicant will be join a role that involves engaging with clients and ensuring their visit is first class. This includes encouraging clients to enjoy coffee, herbal tea and attending to their needs.
You’ll be responsible for assisting the practice manager, and taking over reception duties as required, which may sometimes be at short notice.
You will also be responsible for demonstrating our values and culture on a daily basis with clients and other team members, working closely with the team to ensure a happy, cohesive work environment.
Our team members are mentored regularly, trained thoroughly, highly supported, and rewarded well.
Perks of working at Enhanced Movement
You get daily support and regular in-house continuing education
You are part of a very strong and committed team and you get to learn from other team members who are aligned with our vision
You get to help us with creating new ways to do business
You mix with people who love their work
Outside of work team get-togethers, dinners and parties
Team Development Days
What are we looking for in our newest team member?
Love people and enjoy getting to know new people quickly.
You are somebody who shows initiative, and you are always looking for things to do.
You are flexible and able to work at short notice.
You thrive in a fast-paced work environment with a remarkable ability to multi-task.
You pride yourself on maintaining a clean environment and are willing to do the unappreciated, but necessary tasks such as cleaning and tidying
You can work on your own & independently
You are somebody who communicates well and possesses a great phone manner. You smile when you answer the phone, and always go the extra mile to help out our wonderful clients and team
You are well educated and a quick learner.You have great computer skills and are willing to learn our internal systems.
You can follow directions and you are happy to receive constructive feedback
You can effectively prioritise your time
You are happy to put yourself out there and call new clients and past clients to book them in
You are competent in daily reception duties and able to learn new things quickly.
You are proficient with the use of the English language and have great communication skills both online and in-person.
Success Profile
The successful applicant will need to be available to either start early (7am) or finish late (7pm) - not both
Please note, we only want to speak with people who are genuinely excited about the opportunity to nurture and spoil our lovely clients.
We have a unique business culture, and we’re continually taking on new ideas to ensure we provide the best possible care for our clients. This is a exciting & rewarding role.