Allura Partners is recruiting for a Process Optimisation Lead (Shared Services) to lead a centralised team across customer service, scheduling and internal admin, mostly based in Sydney with some remote members. The role oversees KPI design, process redesign, and collaboration with an external AI partner to implement automation as part of a significant transformation program.
The position offers flexibility on contract structure, a green-field prospect, and the chance to shape a live AI
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📌 AI-Driven Process Optimisation Lead, Shared Services (City of Sydney)
🏢 Allura Partners
📍 City of Sydney
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