Cancer Council is seeking a Senior Business Analyst to design and document end-to-end customer journeys across digital and assisted channels within the National Cancer Navigation Service Program. You will define CRM requirements, enable authenticated customer experiences, and support omnichannel engagement.
You will facilitate workshops with cross-functional teams, align business needs with technical delivery, and ensure testable, customer-centered solutions that contribute to accessible cancer
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📌 Senior Business Analyst - Patient Experience & CRM (New South Wales)
🏢 Xceltium
📍 New South Wales
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