This is a full time position, preferring immediate start!
We are seeking a full time, enthusiastic Administration Officer to join our Wollongong team. You will be responsible for the first impressions of the business, as well as providing administrative support to the Sales, Service & Software teams.
The successful applicant will need to have a positive attitude, an enthusiastic work ethic & ability to effectively coordinate administrative duties accordingly.
Duties include:
- Answer incoming telephone calls & forward / re-direct enquiries, as appropriate
- Manage inbound and outbound emails & correspondence
- Perform other clerical duties such as filing, photocopying & scanning
- Entering & maintaining information on spreadsheets & systems
- Assisting to prepare for & facilitate client meetings in the office
- Greeting & assisting walk-in clients
- Lodge & manage warranty claims / parts distribution / parts returns
- Maintain the cleanliness & organisation of office areas
- Other admin duties, as requested by Management
Skills & Requirements:
- A high level of internal & external customer focus
- Proficient computer skills, in particular with the Microsoft Suite
- Ability to prioritise workloads
- Organisational skills, including time management
- Excellent attention to detail
- A pleasant & qualified phone manner
- Experience in accounts & invoicing will be advantageous