Senior Business Analyst, Customer Servicing Transformation (Melbourne)

Senior Business Analyst, Customer Servicing Transformation (Melbourne)

05 Aug
|
@
|
Melbourne

05 Aug

@

Melbourne

Our client in Melbourne is seeking a Senior Business Analyst to join the Customer Servicing squad and help reshape how customers and agents interact with the business.

You’ll work with the Product Owner, operations and developers to analyse, define and drive solutions that improve the customer and agent experience — with a solid focus on contact centre operations, including IVR flows and interaction routing.

#J-18808-Ljbffr

📌 Senior Business Analyst, Customer Servicing Transformation (Melbourne)
🏢 @
📍 Melbourne

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