NSW Department of Education – Parramatta NSW

At theNSW Department of Education, we educate and inspire lifelong learners – from early childhood, through schooling to vocational education and training.

Ongoing

Located in Parramatta with flexible working arrangements available

Salaryranging from $133,348 - $146,945 per annum,plus employer's contribution to superannuation and annual leave loading.

About the role

This isa great opportunityto lead user experience and information architecture work across the NSW Department of Education’s major digital channels, helping parents, carers, students,staffand the community find and use information more easily.

In this role, you will:

lead user experience and information architecture initiatives across large, complex digital channels

map user journeys andidentifyopportunities to improve navigation, content structure,accessibilityand task completion

conduct user research, analyseevidenceand translate insights into practical recommendations

provide specialist UX and design advice to content,productand platform teams

work with stakeholders across the department to improve consistency,usabilityand the overall quality of digital experiences

For further information please click here to view therole description

About you

Demonstrated experience in information architecture and user experience design for digital channels

Experience designing for coherence and consistency across multiple digital channels or large, complex content environments





Knowledge of and commitment to implementing the Department’sAboriginal Education Policyand upholding theDepartment’s Partnership Agreement with the NSW AECGand to ensure quality outcomes for Aboriginal people.

Essential requirements of the role

Demonstrated understanding of and commitment to thevalue of public education.

Current and valid Working with Children Check (WWCC) Clearance for paid employment

Flexible working arrangements

Competitive, salary sacrificing, employer’s contribution to superannuation and annual leave loading

Flex Leave entitlements, generous holidays & leave conditions

Opportunities for advancement and mobility across the Department to support your career growth

Note:theselection process will include a range of assessment techniques toassistindeterminingyour suitability for the role. Successful candidates willbe requiredto undertake pre-employment screening for this role which includes a National Criminal History Check.

This is a child-related role.As a condition ofemploymentyou willbe requiredto provide a valid Working with Children Check (WWCC) Clearance number (for paid employment).Visit thewebsitefor more information.

Candidates must have Australian work rights (citizens, permanent residents, New Zealandcitizensor a valid work visa). Ongoing (permanent) roles are open to Australian citizens and permanent residents and Current Zealand citizens, while temporary roles welcome applicants with a visa.

Closing date 18 August 2026 at 11:59pm.

A recruitment pool may be created through this recruitment process. A recruitment pool is a group of applicants who have been assessed and identified as suitable for this role, and who may be considered for a range of similar roles, including temporary, term or ongoing roles, over the next 18 months.

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📌 Senior Advisor User Experience (Parramatta)
🏢 NSW Department of Education
📍 Parramatta