Service Desk Team Lead Lead, Mentor & Elevate It Support New South Wales

04 Aug

Pinsent Masons

New South Wales

04 Aug

Pinsent Masons

New South Wales

Pinsent Masons is seeking an experienced Service Desk Team Lead to guide the delivery of first-class IT support across Australian offices.
You will lead a team of three analysts, own day-to-day operations, and partner with stakeholders to ensure a seamless technology experience.Based in Melbourne, Sydney or Perth, you will drive continuous improvement, manage incidents and requests within SLAs, and mentor staff while supporting Microsoft 365, Teams, OneDrive, Windows and VPN/Citrix.
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📌 Service Desk Team Lead Lead, Mentor & Elevate It Support New South Wales
🏢 Pinsent Masons
📍 New South Wales

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