About UsALOIS Australia is a leading Talent and Technology Solutions company, focused on helping businesses across the country build stronger teams, smarter processes, and sustainable growth.We work with organisations in diverse industries to deliver integrated workforce and technology solutions, from creative hiring strategies to end-to-end digital transformation.
Our approach combines data, insight, and human expertise to help clients solve complex workforce challenges with clarity and confidence.Through our deep industry experience and commitment to excellence, we provide scalable, high-performance solutions that deliver measurable impact.
Whether it's onshore project delivery, workforce optimisation, or specialised technology services, ALOIS Australia ensures results that truly make a difference.From Sydney to Perth and everywhere in between, we're driven by one purpose: to empower Australian businesses and professionals to thrive in a rapidly changing world of work.
At ALOIS Australia, every challenge is an prospect to innovate, and every partnership is built on trust, transparency,



and long-term success.Job Title – ServiceNow Business AnalystJob Location – SydneyEmployment Type – Contract/FTCResponsibilitiesWhat role you will play in Team:Gather and document business requirements.Conduct stakeholder workshops and process mapping.Support ITSM, ITOM, Service Catalog, and workflow implementations.Prepare user stories, BRDs, FRDs, and UAT documents.Collaborate with architects, developers, and testing teams.SkillsServiceNow Functional ConsultingITIL / ITSM KnowledgeRequirements Gathering & Process AnalysisStakeholder ManagementAgile / Scrum MethodologyStay Connected With UsLearn more about ALOIS in Australia, visit our webpage ALOIS AustraliaFollow us on LinkedIn and InstagramEEO StatementALOIS Australia is committed to fostering a diverse and inclusive workplace.
We provide equal employment opportunities to all qualified applicants and do not discriminate on the basis of race, colour, religion, sex, age, national origin, disability, or any other characteristic protected under applicable laws.
We value diversity and believe it strengthens our people, our culture, and the outcomes we deliver.
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📌 Servicenow Business Analyst New South Wales
🏢 ALOIS UK
📍 New South Wales