For over 30 yearsMortgage Choicehas been at the forefront of Australia’s mortgage broking industry, and under the ownership of global property technology business REA Group, this doesn’t change. Mortgage Choice has a network of over 1,000 brokers and more than 750 franchises nationally and remains one of Australia’s most trusted and recognised brands.
Who we're looking for
This role offers a fantastic prospect to start your career in financial services with Mortgage Choice in Hervey Bay. As a highly awarded mortgage brokerage, we're renowned for exceptional service and client care — and our team is supportive, goal-oriented and works closely together to deliver an outstanding experience for every client. If you're organised, eager to learn and take pride in doing things well, we'll give you the training, mentoring and support to build a genuine career in mortgage broking.
No lending experience? No problem. We're far more interested in the right attitude than a long resumé — the technical skills can be taught.
Key attributes we're looking for
- A positive, can-do attitude and a genuine willingness to learn
- Strong organisational skills and the ability to juggle multiple tasks
- Excellent attention to detail and accuracy
- Friendly, professional communication skills — both written and verbal
- Comfortable using computers and quick to pick up new systems
- Ability to work well both independently and as part of a team
- Reliable, punctual and self-motivated
- General administration or customer service experience is a bonus (but not essential)
Position overview — the role of an entry-level Loan Administrator is:
- Provide administrative and office support to the franchise and our loan consultants
- Assist in preparing, tracking and following up client loan applications from submission through to settlement
- Collect and check supporting documents, and help keep client files accurate and up to date
- Action day-to-day communication with clients and third parties via SMS, email, letter and phone
- Learn to liaise with lenders, valuers and conveyancers to help move applications forward
- Support the team with data entry, scanning, reception and general office duties
- Help deliver the ongoing, best-in-industry client care our business is known for
- Certificate IV in Finance and Mortgage Broking / Diploma of Finance and Mortgage Broking Management-essential after 12 months as a requirement for the role
What we offer
- Full training and a clear pathway to develop into a qualified loan processor
- A supportive, close-knit team that genuinely wants to see you succeed
- A stable, rewarding role in a growing local business