At Artisan Exterior, we don’t just sell products; we help transform outdoor and architectural project visions into stunning realities. Our core values define how we work: we have a deep Customer Commitment, thrive on Collaboration, Own It by holding ourselves accountable, foster Innovation, and treat everyone with Respect to build long-term trust.

We are looking for a design-savvy, high-performing Senior Account Manager to join our sales team located in our flagship studio in Fortitude Valley.

PRIMARY PURPOSE OF ROLE:

The Senior Account Manager is an outbound, business-development-focused role responsible for driving proactive, project-led sales across Artisan Exterior’s Trade and Specification clients. The primary objective is to get our Floor, Wall, and Pool ranges specified at the design stage - building a genuine pipeline with architects, landscape architects, interior designers, builders, and pool builders, and carrying those specifications through to a confirmed order.

KEY OBJECTIVES & RESPONSIBILITIES:

Business Development & Specification

- Proactive Prospecting: identify, prospect, and engage architects, designers, landscape architects, builders, and pool builders to introduce and specify Artisan Exterior products into upcoming projects.
- Pipeline Management: build and manage a pipeline of qualified opportunities from first contact through to design sign-off and purchase.
- Product Presentation: present product ranges (natural stone, porcelain pavers, wall cladding, pool tiles) and technical documentation to specifiers, tailoring recommendations to project requirements.

Relationship Management

- Trusted Partner: develop and maintain long‑term relationships with key specifiers and trades across your territory, becoming their trusted point of contact.




- Specification Support: coordinate samples, technical data sheets, CAD/BIM files, and product literature to support the specification process.
- Industry Presence: represent Artisan Exterior at industry events, trade shows, and showroom presentations.

Reporting & Operational Excellence

- CRM Discipline: track and report on specification pipeline, win rates, and conversion from spec to sale using CRM tools.
- Cross-Team Collaboration: work closely with internal stakeholders across sales, procurement, and logistics to ensure a seamless handover from specification to project delivery.
- Market Awareness: stay current on competitor products, market trends, and emerging materials in the hard surfaces and landscape industry.

What We’re Looking For

- Proven experience in outbound B2B sales, ideally within building materials, hard surfaces, landscape, pool, or architectural/design products.
- An understanding of, or strong aptitude to learn, the architectural specification process and project sales cycle.
- A confident, consultative sales style with the ability to build credibility with architects, designers, and builders.
- Self‑motivation and a target‑driven mindset, comfortable managing your own pipeline and prioritising outbound activity.
- Strong communication and presentation skills, both in person and in writing.
- Organisation, with positive CRM discipline and follow‑up habits.
- A valid driver’s licence and willingness to travel within the territory for client visits, site meetings, and events.

Working Hours

Monday – Friday, with occasional flexibility for client and industry events, along with Saturdays.

Vehicle

Fully maintained company vehicle provided.

Incentives

- Competitive base salary plus bonus structure.

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📌 Senior Account Manager (Queensland)
🏢 Artisan Exterior
📍 Queensland